Product: Wendys Sandwich Clear all filters (33 of 33 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

DOORDASH - Horrible

I ordered breakfast from McDonalds a hour later the canceled and said I got to wait 5 days for my refund!! They gave me a 10.00 credit I place an order with Wendys the driver couldn’t find where I live the food was cold and the order was wrong!! I told them what I wanted on my sandwich and I got nothing I asked for and it was cold!! NEVER AGAIN WILL I ORDER!!!
View full review
Review
#1336954 Review #1336954 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality
1.0
Details
Went to Wendy’s on route 22 in Murrysville PA, ordered nothing but a kids meal, after 15 minutes asked what the holdup was and was told it would be ready in a minute, after finally getting the food and taking it home to my daughter she said it doesn’t taste good and...
View full review
1 comment
Anonymous
#1460021

Take it back to the restaurant, and complain. That is what you should have done.

It you can't make it back there right away, go back with the receipt at a later date. It is the logical thing to do.

Review
#1199993 Review #1199993 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality
1.5
Details
GOT my order wrong 3 times in a row ..I ate in and they made my sandwich wrong 3 times! I ended up leaving with the 3rd wrong sandwich because one of the ghetto *** employees questioned me, rolls her eyes .. turns around and said yeah whatever !!?!? Excuse me!? So...
View full review
Review
#1179686 Review #1179686 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Order processing issue

Wendys - Abysmal Service (Or Lack Of)

1.5
Details
Went with my daughter to the Wendy's at 255 Maryland Ave E, St Paul, MN 55117. One group of 3 people ahead of us. After 15 minutes of waiting we left. Went to another Wendy's in Roseville, MN. 1899 Perimeter Drive. Service OK, but the food was grim. Fries were fresh and hot, but still soggy and tasteless. How could that be? Sandwiches mediocre. Can't imagine eating at another Wendy's in this lifetime. They used to be one of the better burger chains, now horrible is too nice a term. Once they had a salad bar, self serve beverages, and a dollar menu. This site want 100 words, so here are a few more. Horrible Service. Mediocre Food. Total lack of service. Terrible. Awful. Bad. Last trip in this lifetime. RIP Dave Thomas, they ruined your creation.
View full review
Review
#1084793 Review #1084793 is a subjective opinion of poster.
Product
Wendys Sandwich
Cons
  • Service bit
Reason of review
Poor customer service

Wendys in Harrison, Ohio - No food

5.0
Details
I never got any meat on my buggers i bouth lunch for my employer's called the restaurant talked to a manager talked to her about it and she said i had to oder the food that way would not make it right and would not give a refund harrison ohio wendys mangers name was marry and a sandwich with burnt bacon and no meat was not what i had in mine to reward my employer's
View full review
Review
#1078316 Review #1078316 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality

Wendys Sandwich Review

1.8
Details
I was sold a cold chicken sandwich. No restaurant should ever sell food the isnt fresh and accurate. I ordered the sandwich with mayo pickles and onion. I hot no onion and a old chicken. I live to far to drive back. Its a simple thing you m as ke sandwiches..make it right make fresh the first time
View full review
Review
#1028673 Review #1028673 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality

Wendys - Sorry

4 yr a go I tried there cod sandwich very good 3yrs ago tried again must have been fried 2 or 3 times dry way over cook like eating a potato chip, 2 yrs ago did not buy any , tried this yr same result as 2nd yr terrible never again now I see why sales are down. I think you maybe pay monthly bonus too your managers and you need a supervisor that makes more visites to his district stores to make sure procedure are followed and quality is maintained. As I look back in the kitchen fries box up ahead of leaving fries cold so I assume that that's whats done with all there food
View full review
Review
#1022726 Review #1022726 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality

Wendys Sandwich Review

2.4
Details
Terrible experience! Waited in drive through for 10 min sandwichs were old cold and hard and was missing frys. Had to wait another 20 min just to get my order right
View full review
Review
#987860 Review #987860 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality

Wendys in Stratford, Iowa - What has happened to Wendy's?

3.3
Details
Wendy's used to be one of our favorite fast food places to eat until perhaps the last year or 2. This is not the first time I have looked for a way to give Wendy's feedback. i did so maybe a year ago and though I got through their hoops to jump through, there was no response. Their worker either through ignorance or malice cheated me. Last night we stopped at a Wendy's on SE 14th St in Des Moines, Ia. The food was good despite the incompetent help. Took forever to get it. I realize they must let the walk-in people play 2nd fiddle to the drive-up operation but this was not the major factor. They had plenty of help on hand and everybody seemed busy but they didn't seem to know how to work together or how to do more than one simple task without getting lost on the way to the next one. I wound up accepting a sandwich that had been sitting on the counter for over 10 minutes while they couldn't seem to get on with the rest of the order. In fact, the sandwich I took was brought back by another customer because it was the wrong one- they had them mixed up. We both kept the now cooled off sandwich because we didn't want to delay the process any longer. After waiting more than 10 minutes they finally told me that they were getting my wife's taco salad ready. Then, that sat on the tray with the cooling sandwich and fries for another 2 or 3 minutes. All that was lacking at that point was an iced tea and even that seemed to be a challenge for them. i told my wife that I doubted that most of the people there, all young, had worked there more than a few hours for the level of competence they showed. Wendy's once had a restaurant in West Ames, Iowa that was a model of efficiency. And I'll be damned but they closed it. My wife bought some Wendy's stock maybe a year ago to use up some cash in a brokerage account. I don't know if it is up or down right now but I am going to tell her to dump it while it's still worth anything. I used to think that the McDonald's in this area were all screwed up. It sure didn't take Wendy's long to get there. Still very good food but a miracle that it is with their screwed up delivery.
View full review
Review
#941462 Review #941462 is a subjective opinion of poster.
Product
Wendys Sandwich
Pros
  • Food even if a bit cold
Cons
  • Painfully screwed up process in getting the food out
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Definitely Not Fast Food

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Reviews

  1. 129 reviews
  2. 128 reviews
  3. 73 reviews
  4. 20 reviews
  5. 20 reviews
Wendys reviews

Wendys Sandwich Review

1.0
Details
Wendys - Simple Review #1469846425
I didnt realize Charcoal was an Ingredient on this sandwich
View full review
Review
#891238 Review #891238 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality