Product: Wendys French Fries Clear all filters (17 of 17 reviews match)
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DOORDASH in Troy, New York - Fries came half full

My fries were half empty when I opened the bag. I contacted the Wendys and they denied sending out fries that were like that. So I have no idea where the rest of the fries went. I recieved five dollar door dash credit for this.
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Review
#1472432 Review #1472432 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Problem with delivery

Wendys - Stale food

The fries were stale, chili was warm Burgers weren't properly cooked
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Review
#1052885 Review #1052885 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality
3.8
Details
I like Wendys over mcdonalds, but your fries are just terrible. Greasy, over salted and bottom of the pan pcs. I go thru the drive thru mostly and so I take them home and yuk. I just went today and it was a disappointment. I didn't drive back to contact them about them.
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1 comment
Anonymous
#1330719

You can blame the employees for this one. It appears like your previously frozen, processed french fries had been sitting around for a while before they were served to you.

Fast food employees are taught to pre-cook baskets of fries, so that they are ready when the orders come in. Pre-cooked fries can last a little while if put under a heat lamp. The problem comes in when ill supervised employees don't know when to get rid of the fries, and cook up more.

A lot of the time, poorly supervised employees will cook up a new batch of french fries, and mix them in with the old. I think that this is what you got.

Review
#1046786 Review #1046786 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality
Loss
$9
Preferred solution
Let the company propose a solution

Wendys French Fries Review

2.0
Details
Went to location at 6505 Harrison Avenue, Cincinnati Ohio at about 4:00. Ordered various food items that included 2 potatoes and french fries. Only received 1 potato and didn't receive a receipt. The french fries were burned to a crisp. I called the number but nobody would answer.
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Review
#997334 Review #997334 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality

Wendys French Fries Review

It's simple, fries are to be fresh and hot. This is a ongoing problem at all stores. Old fries laying all around the fry dump area. I never see fresh fries being made. You get a combo of old and older . Good burgers but I won't go there because of fries. McDonalds have less tasty burgers but hot delicious fries. They get my dollars.
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Review
#986478 Review #986478 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality

Wendys - Lousy food, lousy service

2.0
Details
Every time I visit the Wendy's on 2nd ave in Kearney, Nebraska, they don't talk to you. They mess up the order and the food is cold. One night they told me they didn't have french fries as they ran out! What hamburger joint runs out of fries??? The last few years, this franchise is flushed down the toilet. The do not provide any way for customers to contact them as evidence of the hundreds of negative web sites that rate them less than 1 out of 10. I'm thinking their days are numbered. Especially how much they charge now so they can pay people with no communication skills and apparently no ability to flip a burger $15 dollars an hour.
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Review
#956524 Review #956524 is a subjective opinion of poster.
Product
Wendys French Fries
Cons
  • Lousy service and cold food
Reason of review
Pricing issue
Loss
$14
Preferred solution
Full refund

Wendys French Fries Review

3.4
Details
Went to Wendy's got som Fries they were the worst Fries Iever seen in my life grease as *** and cold what the *** I am mad as ***... That is just sorry
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Review
#953836 Review #953836 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality

Wendys French Fries Review

3.0
Details
Good food but Really, $2.20 for a medium fry? Totally uncalled for. Lower your prices and you will have more customers.
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Review
#951422 Review #951422 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Pricing issue

Wendys - French Fries Review from Chester, Virginia

1.6
Details
Wendys - French Fries Review from Chester, Virginia
29 July 2916: The worst french fries I have ever had. This location is right off 295 in Chester, Va. I would never go back again. Even the cashier made an excuse and said it must be old greese, but they continued to give them out during lunch hour. Manager walking around look confused. That says a lot about her employees. There is a McDonald's across tge street, i wish i had gobe there!
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Review
#891085 Review #891085 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Reviews

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Wendys reviews

Wendys French Fries Review

1.8
Details
Wendys - Simple Review #1467248126
Gross gross gross. Place is disgusting. Filthy. Molded frech fry. What happened?
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Review
#874305 Review #874305 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality