Product: Wendys Drive-through Clear all filters (33 of 33 reviews match)
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I went to the Wendy's in KCMO on Truman Rd. almost been a month, I went through the drive thru, ordered breakfast, with coffee, & I even donated a $1 to their fundraiser. When handing me my coffee, the top popped off and burned my hand and wrist. I requested to file a...
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1 comment
Anonymous
#1733246

I like the breakfast food at Wendy's, but never go there because their tables are always covered in crumbs and slime wet stuff from their slob customers.Absolutely disgusting!

Review
#1622819 Review #1622819 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service
Loss
$25000
Preferred solution
I wish to be compensated for my missed work, Dr. visit, pain and suffering, and the stress of no one taking me serious in regards to this matter.
Wendys - Service and Food
As you can see the bun was burnt beyond recognition. The drive thru was filthy, no customer service, in fact the drive thru window worker never turned around so I could see her name tag. The restaurant is located in Mequon, WI. I have not received a credit and it has...
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4 comments
Anonymous
#1714553

Looks like they gave you "The Burnt Reynolds Special".

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Review
#1550010 Review #1550010 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service
Jut picked up our order to go got home 1 mile away. Our fries where cold and they taste old on all if our orders. No reason for this at 6:00pm at night. Had to throw all 3 orders out.
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1 comment
Anonymous
#1673233

That happened to me once at Wendy's. I ate them in house, but was so dissatisfied that I complained online and the gentleman called me up and said that they would replace my order for me free of charge.

I still cain't understand why they just couldn't do it right the first time. But he told me that I should have just brought them back when it happened and they would have thrown them away and replaced them right then and there. But if I had brought them back they probably would have just given me some more bad fries, because the problem was that the fries tasted like the potatoes were bad.

When I went back a few days later to get my fries replaced they were using some different potatoes then, so the fries came out good. I think that if they have some bad potatoes that they should just throw them away instead of trying to get rid of them by serving them to unsuspecting customers.

Review
#1514115 Review #1514115 is a subjective opinion of poster.
Service
Wendys Drive-through
2.2
Details
The Wendy's on 401 in Raleigh has to be the worst ever. It takes fifteen minutes just to go through the drive thru. It see as if they take one order at a time, and complete it, before taking another order. going inside is worse, the care for the drive thru customers,...
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3 comments
Anonymous
#1743341

Wendy's is a pure and utter joke! I had made a customer complaint to Wendy's Corp about the terrible customer service about an incident that had happened at a Wendy's restaurant in North Carolina and corporate had never contacted me back.

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Review
#1415935 Review #1415935 is a subjective opinion of poster.
Service
Wendys Drive-through
Cons
  • Service
  • And drive thu
  • In store
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution
Tags
  • The Worst Customer Service
I went to Wendy's this morning at about 10:53A & simply ordered 10 pieces chicken nuggets before my actual lunch. I pulled up to the drive thru window & there were three young ladies there. I asked why the cost was $3. plus & I saw them with a smirk on there faces as...
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2 comments
Anonymous
#1568471

What is the restroom policy at Wendy's for it's restrooms? Are {{readcted}} people allowed to use the restroom which matches their gender identity?

Also, are you allowed to bring your service animal inside to sit at the table and enjoy a meal with you.

Do they require proof that it is a service animal, or will they take your word for it. "I'd like a bowl of chili for Poochie, please!"

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Review
#1348319 Review #1348319 is a subjective opinion of poster.
Service
Wendys Drive-through
1.9
Details
Wendys - I don't pay Wendy's for attitude...
I placed an order for a full-sized Taco Salad, half sized Berry Burst salad and a Baconator combo. But before I pull away I realized that I did not have my chili for the Taco Salad. Upon questioning about the missing chili, I was told that I had not asked for a Taco...
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Review
#1288557 Review #1288557 is a subjective opinion of poster.
Service
Wendys Drive-through
Cons
  • Just the staff service
Reason of review
Poor customer service
Loss
$7
Preferred solution
Full refund
After a 12 hour long shift from work, We unfortunately decided to stop at the seneca, south carolina location. We were not sure if they were open or not because the sign was semi dark, but remembering they're known to stay open late. So We turned in anyway proceeded...
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1 comment
Anonymous
#1541586

I have known many white landlords that tell all persons of color that "It has Already been Rented" every time a person of color calls or comes by asking to rent a place. I have known persons of color that this has happened to, and they said they sent their white friends over, or had them call and were told to come right on over and were told that yes the place was for rent.

People should report them to the authorities, but why would you want to mave a racist for your landlord anyway. They would probably skimp on repairs and treat you unkind.

Review
#1255588 Review #1255588 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Wendys - Drive through nights

1.0
Details
Awful! You should just close at 9 if you have to wait in one for 30 minutes! This is ridiculous
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Review
#1205344 Review #1205344 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service

Wendys in Findlay, Ohio - Poor service and too way too long

2.0
Details
It too 12 min to get my food in drivethru 3 customers inside 7 employees just standing around talking n joking around when finally got food fries were cold
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Review
#1180052 Review #1180052 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Order processing issue

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts
4.6
Details
Today I came up to the drive threw at 170 main street I must say the guy who greeted me sounded really cheerful.This was diffrent normally the people on the window are rude and loud. As I began to order he helped me understand why you guys don't do substations anymore...
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Review
#1167319 Review #1167319 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Good customer service