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I just read that a customer is upset about waiting 20 minutes at a filthy Wendy's for a salad. Huh? Come to Shaker Heights, Ohio. It takes at least an hour to get through the line to the counter (as long as there are ten or less people in line or it will take 2 hours)...
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1.0
Shaker Heights, Ohio
Product
Wendys Customer Care
I liked
  • Freak show of incompetent employees and managers
I didn't like
  • Freak show of incompetent employees and managers
#1250224
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Wendys - Wendy"s if your not there your order won't be right

Ordered 4 items only got three . I called and got a village idiot that couldn't handle a customer service situation all I asked for it to be resent instead told me to call and get a credit lazy I say.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
Website
Product
Wendys Customer Care
I liked
  • Convenience if it actually worked
I didn't like
  • Order errors without notification
#1225656
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I waited 20 minutes behind one person that got one little bag. A person was in front of him waiting to the side...I ordered simple two DHL cheese burgers one single large fry the girl had to call for help twice....I was sent forward to wait after my order was in for...
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2.4
Product
Wendys Customer Care
#1220557
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March 16, 2018 at 3:08 pm, store number 00000685, 4300 Kirkwood Hwy, Wilmington, DE.My order came to $5.18, I handed the girl $20.20 fully expecting a return of $15.02. How hard is that math? To begin with her interpersonal communication skills were non existent and...
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1.9
Product
Wendys Customer Care
I liked
  • Burger and fries
I didn't like
  • Cashier and management
#1212375
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Wendy must be training all of their black employes to say watchu wan when asking for customers orders. Had to repeat my self 3 times, order was still wrong. I dont speak ebonics so you need to hire staff that can understand english. I once had a mexican man who spoke no english take my order a different restaurant and got it all correct. So thats pretty sad wendys...
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Anonymous
Anonymous

I am can not believe the things I witnessed when I went to wendys on 32 north brook wood ave in Hamilton Ohio, The 2nd shift manager was buying pills and popping them and the...

1.0
Product
Wendys Customer Care
#1191067
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I ordered a spicy chicken go wrap, a large chili, and a 4 for 4$ meal.I got everything except for my spicy chicken go wrap and did not receive any chili oil packets with the chili. I was already home and did not want to make the drive back 10 to 15 minutes to complain....
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Product
Wendys Customer Care
#1161703
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When I walk into place my order that made fun of how I with your ex and what I was wearing the restaurant was very nasty this for November 13th on Monday about 5:45 p.m. spoke with manager and she said she would take care of this but she never did and I tried to call...
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Anonymous
Billy

Should you wish to appear more intelligent and therefore more appealing to everyone you meet, I suggest that you improve your writing and spelling skills.Of course he dumped h...

5.0
Product
Wendys Customer Care
#1130822
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In Albuquerque New Mexico I went to two different Wendy's locations all before 12:30 a.m.when all three of them closed at 1. The first one I went to was on Juan Tabo and Lomas where I was left to wait in the Drive-Thru for more than 5 minutes and when I attempted to...
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1.6
Product
Wendys Customer Care
#1115657
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Once again my husband and I stopped at our local Wendy's (Maxtown Rd, Westerville, OH) for a late dinner.First thing was that we received the wrong change. Not a big deal but $.10. The service was slow and we had to wait for the frosty machine to freeze the mixture....
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Anonymous
William

Nobody cares - Dave Thomas is dead and his daughter Wendy is no longer connected to the company.

1.0
Product
Wendys Customer Care
#1113813
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By the time i had enough so i asked for the manager and she said he wasnt there today dumb *** {{Redacted}}, you fat people are so stupid these days. So when i got my food i threw at the ugly {{Redacted}} and she pulled me over the counter and beat my ***. I was so embarrassed. *** Wendys...
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flippette
flippette

This 100% did not happen.

Anonymous
Anonymous

this is a fake review

Product
Wendys Customer Care
#1109541
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