Manufacturer: Wendys Category: Customer Care Clear all filters (56 of 56 reviews match)
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I visited the Wendy's with my boyfriend on 6/20 located off of highway 90 in Longs SC, (6870) where we live 1 minute up the road.After waiting at the window and saying "hello" numerous times I drove around where more followed because we had been waiting. When I got to...
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1.0
Product
Wendys Customer Care
#1063532
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Did not say hello didn't act like she wanted to take our order did not ask us about sauce; it was a horrible experience the third member of our party decided not to order anything at this Wendy's and we went someplace else to finish our dinner meal period This was a...
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1.7
Product
Wendys Customer Care
#1058397
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They made me wait 20 minutes for my order while drive thru and customers behind me got their food.Plus when I got my order I said no onions on the burgers. Well I got them maybe the managers should train their employees how to read orders and get them right. Will never...
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2.0
Product
Wendys Customer Care
#1032564
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Wendys - Very bad service at two of your stores I made a complaint on line and got oh so sorry, then I was offered coupons never recived , complained to email that sent coupons no reply,,

#1039822
1.9
Poor service at 2 of your stores,,, not going back, was told your online complaint site was ***,!!!!!!
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Wendys Customer Care Review

#1038393
1.0
4/19/17 went to location on S Western in Amarillo and went inside. Waited over 15 minutes to place my order. Other customers left after no service. Found out it was the store manager and co manager behind the counter. Very unprofessional and will not visit this franchise again
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Wendys Customer Care Review

#1028587
Got problems here today buddy. Prolly new employees, slow incompetent. Sad. People getting pissed, leaving. No even a busy time.
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Wendys Customer Care Review

#1006811
1.0
The cashier was rude and hated her job I waited more than seven minutes to get food that I never even got nobody talk to me after that so I left and went to Taco Bell worst experience I've ever had at Wendy's and I'm not ever going back to that one ever again .
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I visit the Wendy's at 517 Alfred St in Biddeford, Maine 04005-9474 occasionally and every time I do so it does not matter if you are next in, first in line, or last you will wait for an undue amount of time to get your purchase.When I go to other Wendy's this is not...
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Anonymous
Brian

You should be upset that the things they are selling are killing you. It's better to wait a half an hour for a pesticide-free apple than 10 seconds for big mack or wendys h...

Product
Wendys Customer Care
#1024131
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I am shocked with the service I received while visiting Wendy's on Route 1 Peabody Ma on 3-19-17.I entered the store to be greeted by no one. There was a few employees in back, (I could hear them) swearing and yelling as if they were at a party. I cleared my throat to...
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1.0
Product
Wendys Customer Care
I didn't like
  • Employess
#1023539
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Speechless...#00001247 7039 Culebra San Antonio Tx . Host Mehdi #3225 3/5/2017 at 10:13 pm. order taker was extremely rude, asks us to move forward, we do, 15 minutes later I call letting them know we are still sitting in the parking lot waiting for our food, young man...
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1.0
Product
Wendys Customer Care
#1017218
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Hello, I'm not pissed, Just annoyed.I've enjoyed your fresh and wonderful menu for many, many years. On occasion when I order milk, I'm asked, "Is that a regular milk?" I'm 65 years old and the question truly annoys me. What in the *** is regular milk? Then follows,...
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Anonymous
Anon

You sound like a horrible person to deal with. Of course they're going to clarify which milk you want, they serve 2 types! It takes two seconds to say "Yes, please," and move ...

Anonymous
sorrow

They just doing their job, just use your common sense??? if you say 'can I order a soft drink ',they must ask you what size? and which one??You should not complaint, because y...

4.3
Product
Wendys Customer Care
#1012368
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My wife went to the Wendy's on North Broad Street in Elizabeth, New Jersey.They consistently get the orders wrong and they never pay attention and need to be trained in real customer service. This happens all the time and it's ridiculous when we pay our money with the...
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Anonymous
Anonymous

At least you got a burger, I paid $16 only to get home to a bag of fries...

1.8
Product
Wendys Customer Care
I didn't like
  • Did not get what i ordered
#995075
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This is probably the worst wendys experience I've ever had. I sat in line at the Oakforest, Il Wendys for 11 minutes just to get this tired greeting of " what's your order?" That sucked...just to order a number 2 with a strawberry lemonade... pull up and the cashier...
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1.5
Product
Wendys Customer Care
I didn't like
  • Worst service and food
  • Service time
  • Painfully screwed up process in getting the food out
#984849
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The absolute worst Wendy's I have ever been to.They are completely disorganized, serve poor quality, tasteless food, short of all required ingredients, and they don't even know how to print a receipt for a customer. I called in a formal complaint to the customer...
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1.3
Product
Wendys Customer Care
I didn't like
  • Service
#974783
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