Product: Wendys Customer Care Clear all filters (77 of 77 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Wendys in Marietta, Georgia - Never got food

I guess they forgot about me after telling me to pull forward
View full review
Review
#1528121 Review #1528121 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Problem with delivery
2/24/19 I wished to pay for my order with 100 dollar bill but was told by employee Christina she had to wait for her supervisor clearance while waiting Christina felt the need to share with me how someone recently paid using a fake 100 dollar bill as if I even...
View full review
1 comment
Anonymous
#1651340

What's going to happen when some clever criminal figures out a way to make huge quantities of very realistic counterfeit one dollar bills that they can make for only 10 cents apiece and they end up putting into circulation thousands and thousands of them?

Review
#1479474 Review #1479474 is a subjective opinion of poster.
Service
Wendys Customer Care
Cons
  • Manager nor cashier on 02242019
  • Customer service
  • Mgr
Reason of review
Poor customer service

DOORDASH in Alexandria, Virginia - Delivery

3.2
Details
I placed an order with Wendy’s. I received my order in a timely matter but, driver delivered my bags open with food exposed. The were cold and half filled like they were eaten by driver or companion riding with her. Why would restaurant hand over orders that aren’t sealed to a delivery driver so the customer now has doubt upon receiving??? That doesn’t sit well with me. I’m not faulting the driver. I hold the restaurant accountable. Terrible customer service on Wendy’s part.
View full review
Review
#1462312 Review #1462312 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Problem with delivery

Wendys - Door locked

Tried to purchase food at Wendy’s on Poplar Ave in east Germantown Tn and the doors were locked at 5:15 p m. Lost two customers in five minutes. No telling how many in an hour. Pretty bad business sense.
View full review
Review
#1352928 Review #1352928 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Poor customer service
I just want to go to lunch and get what I paid for, not someone else's food or incorrect items. Come on guys. And then if it's wrong don't make me jump through 15 hoops to get what I ordered fixed. Or call an 800# to then have to call the store which doesn't answer the...
View full review
1 comment
Anonymous
#1578402

Yes, they can. Even a broken clock tells the correct time twice a day.

Review
#1341595 Review #1341595 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Tags
  • Drive Through Sucks
Visit Wendy's, 6021 Argyle Forest Blvd, Jacksonville, Florida. Site location 00011399. Location phone number (904) 265-0823. Men's restroom had no toilet paper nor any paper towels. Fountain Service area with two soda dispensers only 1of which worked. There were no...
View full review
Review
#1300401 Review #1300401 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
The place is a pig sty, unhealthy to look at and very unappetizing.
Loss
$50
Preferred solution
Full refund
2.5
Details
I visit the Wendy at 800 Reed Road, Broomall PA 19008 today and once again I asked for a military discount the young lady at the drive through window told me they don’t do military discounts, I had the same issue about a month ago and called the corporate office and...
View full review
1 comment
Anonymous
#1501159

wendys in st paul mn area must have new owner bad service in past year or so service used to be great especially in woodbury & Stillwater mn owner problem not a worker problem not enough help " poor management "

Review
#1258268 Review #1258268 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Poor customer service
1.0
Details
I just read that a customer is upset about waiting 20 minutes at a filthy Wendy's for a salad. Huh? Come to Shaker Heights, Ohio. It takes at least an hour to get through the line to the counter (as long as there are ten or less people in line or it will take 2 hours)...
View full review
Review
#1250224 Review #1250224 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Freak show of incompetent employees and managers
Cons
  • Freak show of incompetent employees and managers
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Wendys - Wendy"s if your not there your order won't be right

1.0
Details
Ordered 4 items only got three . I called and got a village idiot that couldn't handle a customer service situation all I asked for it to be resent instead told me to call and get a credit lazy I say.
View full review
Review
#1225656 Review #1225656 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Convenience if it actually worked
Cons
  • Order errors without notification
Reason of review
Poor customer service

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys - Wendy's john r and 14 milevmadison heights michigan

2.4
Details
I waited 20 minutes behind one person that got one little bag. A person was in front of him waiting to the side...I ordered simple two DHL cheese burgers one single large fry the girl had to call for help twice....I was sent forward to wait after my order was in for tweentyinutes already then waited another 15 minutes to the side...got home ..no fries...Wendy's on John r near 14mile in Madison heights Michigan...got to go check it out worst I've ever seen and I'm sixty.....
View full review
Review
#1220557 Review #1220557 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Order processing issue