Product: Wendys Customer Care Clear all filters (0 of 73 reviews match)
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Wendys - Door locked

Tried to purchase food at Wendy’s on Poplar Ave in east Germantown Tn and the doors were locked at 5:15 p m. Lost two customers in five minutes. No telling how many in an hour. Pretty bad business sense.
Product
Wendys Customer Care
#1352928
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I just want to go to lunch and get what I paid for, not someone else's food or incorrect items. Come on guys. And then if it's wrong don't make me jump through 15 hoops to get what I ordered fixed. Or call an 800# to then have to call the store which doesn't answer the...
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Anonymous
DaveThomasSpinningInHisGrave

Yes, they can. Even a broken clock tells the correct time twice a day.

Product
Wendys Customer Care
#1341595
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I visit the Wendy at 800 Reed Road, Broomall PA 19008 today and once again I asked for a military discount the young lady at the drive through window told me they don’t do military discounts, I had the same issue about a month ago and called the corporate office and...
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Anonymous
disappointed customer

wendys in st paul mn area must have new owner bad service in past year or so service used to be great especially in woodbury & Stillwater mn owner problem not a worker problem...

2.5
Product
Wendys Customer Care
#1258268
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I just read that a customer is upset about waiting 20 minutes at a filthy Wendy's for a salad. Huh? Come to Shaker Heights, Ohio. It takes at least an hour to get through the line to the counter (as long as there are ten or less people in line or it will take 2 hours)...
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1.0
Shaker Heights,Ohio
Product
Wendys Customer Care
I liked
  • Freak show of incompetent employees and managers
I didn't like
  • Freak show of incompetent employees and managers
#1250224
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Wendys - Wendy"s if your not there your order won't be right

Ordered 4 items only got three . I called and got a village idiot that couldn't handle a customer service situation all I asked for it to be resent instead told me to call and get a credit lazy I say.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
Website
Product
Wendys Customer Care
I liked
  • Convenience if it actually worked
I didn't like
  • Order errors without notification
#1225656
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I waited 20 minutes behind one person that got one little bag. A person was in front of him waiting to the side...I ordered simple two DHL cheese burgers one single large fry the girl had to call for help twice....I was sent forward to wait after my order was in for...
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2.4
Product
Wendys Customer Care
#1220557
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March 16, 2018 at 3:08 pm, store number 00000685, 4300 Kirkwood Hwy, Wilmington, DE.My order came to $5.18, I handed the girl $20.20 fully expecting a return of $15.02. How hard is that math? To begin with her interpersonal communication skills were non existent and...
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1.9
Product
Wendys Customer Care
I liked
  • Burger and fries
I didn't like
  • Cashier and management
#1212375
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Wendy must be training all of their black employes to say watchu wan when asking for customers orders. Had to repeat my self 3 times, order was still wrong. I dont speak ebonics so you need to hire staff that can understand english. I once had a mexican man who spoke no english take my order a different restaurant and got it all correct. So thats pretty sad wendys...
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Anonymous
DaveThomasSpinningInHisGraveUpsetAboutHowWendysBeingRun

That's about right!

Anonymous
princesslong

Wow.

1.0
Product
Wendys Customer Care
#1191067
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I ordered a spicy chicken go wrap, a large chili, and a 4 for 4$ meal.I got everything except for my spicy chicken go wrap and did not receive any chili oil packets with the chili. I was already home and did not want to make the drive back 10 to 15 minutes to complain....
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Product
Wendys Customer Care
#1161703
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When I walk into place my order that made fun of how I with your ex and what I was wearing the restaurant was very nasty this for November 13th on Monday about 5:45 p.m. spoke with manager and she said she would take care of this but she never did and I tried to call...
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Anonymous
Billy

Should you wish to appear more intelligent and therefore more appealing to everyone you meet, I suggest that you improve your writing and spelling skills.Of course he dumped h...

5.0
Product
Wendys Customer Care
#1130822
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