A new thing at wendy's - when you order a combo meal they ask "do you want medium or large?" The prices on the menu are listed as small. I always just reiterate that I want SMALL.
On my last visit the manager said they don't have small today - only medium or large. This unethical upgrade adds $1.00 to all combos. I am sure this practice generates hundreds or thousands of dollars a day to their bottom line.
At the very least it is unethical...it should be illegal! All employees say it is part of their training for the last 6 months.