A few weeks ago my friend, child and I went thru the drive-thru at the local Wendy's.My burger was had wilty lettuce on it and was so gross,like it was sitting under a heat lamp for a day.
My child's was so gross,she threw hers away,and the fries were hard and cold. I emailed Wendy's and they sent me some free coupons.I took my elderly mother their yesterday to use them and the manager made faces at us because of the coupons. We took the food home and found out they screwed up our sandwiches and didn't give us what we ordered.When I called the manager, he was very,very rude and said "what do you want,more coupons?"When I told him I just wanted a replacement chicken sandwich,he then insisted that I got what I ordered and refused to replace the sandwich. He also had the nerve to say I complain all the time.I have only complained maybe once before,but that is because they screwed up my order.
Nevertheless, I am banning Wendy's and telling my friends and family to do the same!! This manager was so rude it was unbelievable!!
He acted like he was personally paying for my free coupons!!!