Not resolved
23 comments

A few weeks ago my friend, child and I went thru the drive-thru at the local Wendy's.My burger was had wilty lettuce on it and was so gross,like it was sitting under a heat lamp for a day.

My child's was so gross,she threw hers away,and the fries were hard and cold. I emailed Wendy's and they sent me some free coupons.I took my elderly mother their yesterday to use them and the manager made faces at us because of the coupons. We took the food home and found out they screwed up our sandwiches and didn't give us what we ordered.When I called the manager, he was very,very rude and said "what do you want,more coupons?"When I told him I just wanted a replacement chicken sandwich,he then insisted that I got what I ordered and refused to replace the sandwich. He also had the nerve to say I complain all the time.I have only complained maybe once before,but that is because they screwed up my order.

Nevertheless, I am banning Wendy's and telling my friends and family to do the same!! This manager was so rude it was unbelievable!!

He acted like he was personally paying for my free coupons!!!

Had an Experience with Wendys?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#754246

I got two coupons for free combo meals.The people at the one nearest me had never seen one like mine and advised me to go to a corporate store as they were a franchise.

The coupons do not have a look up code or and type of designation as to how they should be redeemed.

I have yet to find a corporate store.I have emailed Wendys and am awaiting a response :sigh

Anonymous
Brecksville, Ohio, United States #706012

:) dork!!!!!

Anonymous
#573660

We experienced this from both perspectives...the dumb *** at my local Wendy's have their heads so far up their *** I can't tell where they begin or end...when I was working there we would get illegitimate complaints from people about their food because they wanted free ***....however...I also have witnessed people selling expired food to customers...one manager tried to "get even" with a customer because he pissed all over the urinal stall in the men's room and then had the balls to *** about the service...so she got "even" by selling the *** rotten chili meat (which are patties that have gone cold and are chopped up and put in the chili) and cold fries...she also bitched at me because a sandwich maker tried to take over the grill and that made me upset. She cross contaminated and then when she laid the meat down, it was so far off I had tried to move it so ALL OF IT would cook and be SAFE to eat...but I got the lecture for it.

Jokerjay
to Justin O'Reilly Cheyenne, Wyoming, United States #588553

i should also add that when you get into a situation like being in the drive through and having items missing...ALWAYS re-check your food before you leave to make sure they didn't *** twice...that way if you had a sandwich missing...you'd still be at the restaurant and from there you can sit there and blow your horn at them to tell them to give you your *** sandwich (the words I would use in this case) or a refund.If you can't wait there, drive around and park, walk inside and open up the bag.

And tell them the following if they give you any ***...and just be cool about it...just lean in real close and tell them "either one of two things is going to happen here...either I walk out of here with my sandwich, or I take my money back and your face off and leave with both." Be sure to get manager and employee information as well.

There is no reason they should have pretended to give you a sandwich and not do it...oh, and btw, my mom never lets them take her bag...she MAKES them hand her the sandwich.Just something to think about in the future.

Anonymous
to Justin O'Reilly #848061

Frozen hamburger can't rot ***!

Anonymous
to Polarbear54 #848062

Frozen hamburgers can't rot toidi

Anonymous
#420868

Um, actually he was personally paying for your free coupons. Each manager gets a free combo meal each day, and by giving you two or three (it varies) he doesn't get anything to eat for two or three days without paying for it.

Anonymous
to Kelley #848065

Actually that post is *** I work there that is an absolute lie

Anonymous
#348211

:grin

Anonymous
to bob #848067

:)

You May Also Like

Wendys - Cheeseburger Review from Rochester, New York Wendys "Absolutely Disgusted After Visting Batavia Ny Wendys Opend My Daughters Cheeseburger & Found Snot On The Side Of It. Called The Location & Talked To 2 Managers Who Were Both..." Read more Wendys 4 For 4 Combo Meal Review from Turlock, California Wendys "Took my son to the wendys on Geer Rd. In turlock for lunch. We both got the 4 for $4 and all of the items were cold. So cold thst..." Read more Wendys Grilled Chicken Sandwich Review from Centerville, Utah Wendys " Tonight I came in to order the all new grilled chicken sandwich. Which according to the menu should have a multi grain bun along with what appears to be..." Read more Wendys - Caesar Salad Review from Binghamton, New York Wendys "Ordered Caesar salad from Wendy's this evening Main St Binghamton and lettuce was so nasty I had to throw it out. It's horrible that employees would actually serve this..." Read more Quigley Concepts Event Management - Unprofessional Quigley Concepts Event Management "Made a complaint about Quigley Concepts Event Management about one of their staff who parks on a disabled parking at glendalough station. Number one she is NOT disabled. Number two..." Read more Dhgate - Problem getting refund Dhgate "bought a product for the first time very poor product and does not work..[electronic dog fence ] wants to work when it wants 2...trying to get my money back and..." Read more Express Scripts - As bad as it gets Express Scripts "Express Scripts seems to have a random number generator in their customer service algorithm: "One time out of every five fulfillments, let's just arbitrarily decide to deny our customer his..." Read more Readydebit - The card no longer allows account to account transfer Readydebit "At the first of each month I usually pay my rent doing the 'account to account' transfer but this month it has been shut down. I called the number given..." Read more