Wendys Reviews in Bellevue, Washington
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(6 of 946 reviews match)
Wendys - Customer Care Review from Bellevue, Washington
Went to Wendys this evening for the first time on my USA travelling vacation, arrived two minutes after they'd closed the doors for customers to access the building (with existing customers still inside eating as can be expected), with signage on the door stating that food could be ordered and collected as take away from the serving window...I waited and asked the member of staff at that window whether I ordered food directly it's him or whether I was meant to stand in a *** of cars at the drive thru, and yes, I had walked to the place so obviously didn't have a vehicle, for the guy with no customer skills or diplomacy to tell me I wouldn't be served at all without a car, helpful, not what the sign said and I also didn't realise that contemporary eating etiquette now demands four wheels to eat rather than the old fashioned way such as a table and chair or a knife and fork...needless to say I walked away hungry and went to a much more friendly McDonalds, where I'm writing this whilst eating a hot meal and didn't need a driving licence! As for the complaints process for Wendys that I've investigated prior to writing this, what's with no email facility? Are they that forward thinking you can't eat without a car, yet that backward thinking you need a ring dial phone to communicate?! I can't call them as being from the UK which I'm not surprised from this experience doesn't have Wendys, I only use wifi and not cellular as it costs me too much, but wow, McDonalds are even providing my free wifi too! Seems your competition beat you in all levels doesn't it? Would love to hear back from Wendys about all this, as I'm shocked that my complaint is not due to lack of quality of food, just complete lack of food due to refusal of service!
Wendys Customer Care
Reason of review
Poor customer service
Short Review on May 20, 2016
twice I have been foolish enough to eat at one of these troughs. poisoned once. then, so hungry and no where else to go. open late... Nasty as a peep show squegee. not satisfied, just full and nasty. never again. Thank you.
Reason of review
My name is Wallace Lee and im an ex employee at Wendys the store that was located on main st in Gainesville,Florida..My complaint does not include all mangers that was and maybe still employed by Wendys.However I have had difficulties receiving payment for work that I...
Reason of review
Problems with payment
Wendys - Annoying Commercials Review
I would like to thank you guys for over 30 yrs of great burgers...Unfortunately, the group of co workers and I who patronize your establishment, will no longer do so. The sad attempts on the new commercials leave a very appealing effect, the new red head actress used in your commercials is annoying and unappealing to a aggravating point. The lame attempts at using Mr. Big's song has truly killed the Wendy's lure... You guys are killing a good thing, about 11 of of us is not even a drop in the bucket but it still counts
Wendys - Security Behavior Review from Bellevue, Washington
I went to Wendy's recently and stood waiting for the restroom. I look over and the security guard is just looking at me kinda mad dogging,however he turned back around so I'm thinking.."oh ok just trippin out he's not lookin at me" so finally the guy in there comes out abd held the door open4me while i went in to use it. Im in there long enough to get to the toilet and...well..use the restroom.out of nowhere the door springs open.in comes the overly keen eyed security guard.i swing around and say the Obvious. Dude WTF Are u doin in here!?he the replies.."i watched you and you haven't bought anything..and this r.r. is for customers only..but i guess you can go Ahead and use it..just hurry..i did u watched me knowing I'm not a customer and let me come in here..just so u can bust in with the key mind you since it didn't lock from the inside..he said well i catch a lot of people in here doin what they shouldn't so i had to make sure..wtf!? Dude get out of here! Long story short we almost fight bcuz i call him a f, molester *** lol and ppl were laughing stop he's embarrassed.pick up a chair and acts like he's goin2 throw it at me!! I say Dude i wish u freakin would.he s screaming at me tip leave.finally the manager comes behind me sayin what's goin ob..i till hey he walked in on me on purpose then has the audacity to be mad at me for being mad?and wants to fight me Wtf!?she says oh..u guys cool out abd let it go. .are u kidding me.u have nothin to say to him?she said to sit down after i said that. .i finally just leave like u guys are the most retarded bunch ogf rejects ever..funny thing is i only was gonna use the bath room bcuz i was gonna use it then wash my hands for once i order and sit down yup eat. Can u believe that ***? And i swear to God this is a true story!!! Never goin back in my life!!!
Wendys is cheating customers into buying more than they want
This is certainly NOT a single instance of a clerk misspeaking. The first time I ordered a #8, with a drink, which is more than I can eat and they asked me in Oak Harbor, WA if I wanted medium or large? I thought maybe they did away with the small. The question used to be whether you wanted to upsize your meal or not. So I take the obvious choice and get to the window for a huge size and cost upgrade. I told them I was pissed right there. I thought it was some over zealous local manager trying to find a sneaky way to increase their sales without actually having to sell anything. When I complained, they actually said, Oh, sorry about that. I think she mis spoke.... Then I got the same thing in Burlington, WA and up in Bellingham, WA. It is something being mandated down to the stores to do and on a national level, this has to relate to millions of extra revenue that some corporate hot shot came up with. Where is the morality? How could this sleezy, criminal behavior make it into a corporate policy? I plan to complain loudly until someone changes this.
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