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Wendys Customer Care Review

I went to wendy's on almeda genoa and I had the best service from a worker name Jackie. The front register person was not at the register so she rung me up and went to make my burgers and all the time she was smiling. She even called me for my order and told me to have a great day. Thanks Jackie you made my day.
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Review
#944634 Review #944634 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Good customer service

Wendys in Houston, Texas - Your summer fruit Chicken Salads is nothing like advertised or pictured

I got the large salad after seeing the TV ads and seeing the picture on the drive thru advertisement. You salad is totally misrepresented and I am telling my friends and relatives to skip it, Shame on you. I got two blackberrys on a large salad, nothing like your ads. I bought the salad on the way home on FM529 at Barker Cypress in Houston, Texas. I was so disappointed in it, it was not only not very large but the lack of fruit made it a plan ole salad. I ads show at lease 6 blackberrys on both the picture and the TV ad. Johnnie Nicholosi at the following email address. jfnichol@hotmail.com
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Review
#883597 Review #883597 is a subjective opinion of poster.
Product
Wendys Summer Berry Chicken Salad
Reason of review
Not as described/ advertised

Wendys Manager Review

The Wendy's on Hillcroft and W. Orem- the manager was so rude. Poor customer service. I got cold food. Tried to return it. Ashley would not give me a refund. I had to call police in order to get refund.
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Review
#850586 Review #850586 is a subjective opinion of poster.
Service
Wendys Manager
Reason of review
Poor customer service

Wendys in Houston, Texas - Wendy's Bad Chili

Has anyone else noticed that not only the prices have gone up; their is no dollar menu but the chili is horrible. the size of the large chili is a joke and when we got it home and opened it..it was all beans. It di not look or taste the same. Recent research told us the company is in trouble with it's profits so this price increase and poor product is the result. After 20 years plus of gong here for the few particular items that could be considered somewhat healthy, I will never go to any Wendy's again. Heads up; research it for yourselves. Their poor profits and they choose to downgrade an already poor grade food product and at the same time almost double their prices!
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1 comment
Anonymous
#1104801

Oh darn, now what other type of poor quality trash are you gonna eat now?

Review
#759992 Review #759992 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
5.0
Details
Waiting in line 10min once I pulled up placed my order , pull up again a guy in dreads tell me no meat down it's 1:45am sorry service
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1 comment
Anonymous
#1021103

Maybe if you didn't try ordering 45 minutes after the restaurant was closed you might have gotten better service. You do realize the Wendy's stores close at 1:00 AM on sundays, meaning that the employees who were probably cleaning the store after close, didn't even have to acknowledge you, let alone inform you they couldn't make you a burger.

Review
#643090 Review #643090 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Wendys - Salad Review from Houston, Texas

3.1
Details
Went to Wendy's on wallisville rd in Houston, tx. Both of us got the chicken apple pecan half salad. Both of us picked off bleu cheese we didn't realize came on it. She had ranch on hers and I had the pomegranate dressing. Both of us had bad diahrrea about an hour later after eating the salad. I'm thinking it might be their chicken. Won't eat there for awhile. I had a burger once from Wendy's that had what was like bone chips in the meat also. No more Wendy's for me!
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1 comment
Anonymous
#959324

Were you medically diagnosed? If not, you can't blame the food you ate at Wendy's.

There is something called stomach flu and that can hit without any warning and it can hit two people at the same time. It can also last more than one day.

Review
#609034 Review #609034 is a subjective opinion of poster.
Product
Wendys Salad
Reason of review
Bad quality

Fries Review

Fries were cold Poor food quality No management reply Totaly incompitence and rudeness It was bad customer service
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Review
#589290 Review #589290 is a subjective opinion of poster.
Reason of review
Bad quality

Wendys

I went to wendys #8067 wallisville where they charged my card $78.78 when it should have been $7.40. the manager was rude and did not want to fix the mistake and asking me what is the issue. I do not understand how hard it is to ring up the order and fix mistakes. I do not think it is right that i have to wait 5-7 days for my refund. Manager was rude and not helpful in the issue. I will never go back and I am going to tell all my family and friends to never go to that wendys.
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Review
#341816 Review #341816 is a subjective opinion of poster.
Service
Wendys Manager
Loss
$78
Employee Aricelli located in the Katy tx, told us that we ordered wrong @ the drive - through. I was on the phone with my wife giving her the order for our 11yr old daughter. My wife said I would like a small frosty shake. Aricelli raised the price by giving us a lg....
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3 comments
Anonymous
#449047

Not to mention if your wife is old enough to drive she is old enough to get the order right without you babysitting her. Why is she using her cell phone while driving anyway?

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Review
#304641 Review #304641 is a subjective opinion of poster.
Service
Wendys Customer Care

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

Compare Wendys to

McDonalds
McDonalds
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2.1
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I went to the drive thru in south philly Wendy's and had a terrible experience. They made me wait 15 mins or more, then served RAW CHICKEN NUGGETS, ice cold uncooked, and put my chili in the bag sideways open. When I picked up the bag the whole chili spilled all...
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1 comment
Anonymous
#319672

Wendys never makes me wait, all of the food was cooked a few hours earlier, so it's always ready. It my not be soft, it may not be hot, but you can always count on it being gross, and the kids like to play road hockey with the burgers.

They don't care if your chili spills inside the bag, and same thing applies for the cheese sauce for the potatoe, they don't care, and i think it's a game to see how many people will just accept a bag full of chili and cheese sauce spilled all over everything else. Post your complaints here and make sure ALL your friends see your thoughts on your facebook wall, wendy's really hates that when they get bad mouthed on facebook, because it scares them, and can go VIRAL in a matter of seconds, definitely impacting their bottom line.

Review
#244167 Review #244167 is a subjective opinion of poster.