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Wendys in Bradenton, Florida - Beware

1.0
Details
Employee took a picture of my credit card at drive thru. Manager never got back to me about video footage. They have thieves working for them and do not care. Charge 266.47 dollars that evening. Had canceled the card that morning after incident.
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1 comment
Anonymous
#1776107

You could have bought yourself alot of Super-Sized junk food for that $266.47.

Review
#1704153 Review #1704153 is a subjective opinion of poster.
Cons
  • Theft
Reason of review
Poor customer service

Wendys - Dissatisfied in Amarillo

1.0
Details
I had very poor service in drive thru as the two girls there spent more time on their phones than giving me my order. The one at the window lupe was her name was very rude and the other blond girl with her was just as rude!!!!
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Review
#1158021 Review #1158021 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service

Wendys Customer Care Review

I went to wendy's on almeda genoa and I had the best service from a worker name Jackie. The front register person was not at the register so she rung me up and went to make my burgers and all the time she was smiling. She even called me for my order and told me to have a great day. Thanks Jackie you made my day.
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Review
#944634 Review #944634 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Good customer service

Wendys in Duncanville, Texas - Double drive through

This lady at Wendy's was still in the second line at the speaker and we had already ordered and were next to pull in line behind a red camaro. The lady pulled up so close and cut us off and she got behind the red camaro. I told her nicely (through the window) that she might get the wrong order because we were actually next. She went crazy on us. I thought I would have to call the police. When the car ahead of her moved up she would not move blocking every one off. I told my husband that she was waiting for him to pull a head of her like she was going to let us in then she could *** really fast and we would lose our place in line. He was mad and just going to get out of line and drive off. The minute we moved she did exactly what I thought she was going to do and pulled up really fast....We were leaving not trying to pull ahead of her....She left thinking she took us at. We left before she actually got out of her car.....She looked crazy. That Wendy's lost our business because of the double line which seem to take longer to me. Stick to the double windows. I have seen a few fights a McDonalds and been cut off there also but said nothing....Did not want to start a fight. But a lot of bad things have happened due to the double windows.....We will not eat at double line stores again unless we go in. I was scared because we had 3 young children and a baby in the car. We were she had a gun on her. Why the double windows Mad customer
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Review
#916270 Review #916270 is a subjective opinion of poster.
Service
Wendys Drive-through

Short Review on July 31, 2016

5.0
Details
Hey wendys! You are still #1 to me ,i tried braums chilli and is nasty. Eeewwww
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Review
#892207 Review #892207 is a subjective opinion of poster.

Wendys in Houston, Texas - Your summer fruit Chicken Salads is nothing like advertised or pictured

I got the large salad after seeing the TV ads and seeing the picture on the drive thru advertisement. You salad is totally misrepresented and I am telling my friends and relatives to skip it, Shame on you. I got two blackberrys on a large salad, nothing like your ads. I bought the salad on the way home on FM529 at Barker Cypress in Houston, Texas. I was so disappointed in it, it was not only not very large but the lack of fruit made it a plan ole salad. I ads show at lease 6 blackberrys on both the picture and the TV ad. Johnnie Nicholosi at the following email address. jfnichol@hotmail.com
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Review
#883597 Review #883597 is a subjective opinion of poster.
Product
Wendys Summer Berry Chicken Salad
Reason of review
Not as described/ advertised

Wendys Apple Pecan Chicken Salad Review from Victoria, Texas

1.3
Details
Ordered a apple cranberry chicken salad and cashier barely spoke or understood Engish at location on Illinois avenue in Dallas, Texas. I ordered to go due to eating at office on lunch. I opened salad once getting to office with brown lettuce and a few blue cheese crumbles. NO CHICKEN, NO PECANS, NO CRANBERRIES. I paid $10.15 for this and tea. Called Wendys and asked for manager and was told no manager by someone speaking broken English. Tried to do survey online and it kept saying information incorrect. Called Wendys customer service the following day and was told someone would contact me and it was a franchise store. Its still Wendy's and according to reviews most Wendys poor food quality and employees are Franchise but doesnt excuse spending hard earned money for uneatable garbage. I want to post receipt along with pictures, restuarant location all over social media!!! So pissed. Oh and this happened May 27, 2016, today is June 14, 2016...ample time if someone was going to correct
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Review
#865495 Review #865495 is a subjective opinion of poster.
Product
Wendys Apple Pecan Chicken Salad
Reason of review
Not as described/ advertised

Wendys Manager Review

The Wendy's on Hillcroft and W. Orem- the manager was so rude. Poor customer service. I got cold food. Tried to return it. Ashley would not give me a refund. I had to call police in order to get refund.
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Review
#850586 Review #850586 is a subjective opinion of poster.
Service
Wendys Manager
Reason of review
Poor customer service

Wendys Staff Review

Manager have a really bad customer service, Wendy's should send them to train and teach them that costumer device is really important!!!!
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Review
#799991 Review #799991 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys Food Review

1.2
Details
Wendys food just sucks . I have ate at a wendys in years. I have learned my lesson staff is rude mainly because the management sucks. And the food is cold and not cooked properly. You will get food poisoning if you eat here. Your better off eating Mcdonalds or something
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Review
#791152 Review #791152 is a subjective opinion of poster.
Reason of review
Bad quality