I was at a local dinner party last night with my husband and we left around midnight and we had taken seperate cars. I decided to stop off at Wendys(the same location from the last complaint)since it was close by and still open, to get a frosty.
This was at midnight, an hour before they are scheduled to close as advertised on their window. I didn't get any response at the drive thru speaker again so I drove up to the window. Lo and behold no one was there again. So I pulled up to the dining area and guess who was all sitting at a table eating again??
You guessed it, all the Wendys employees who should have been working. This time I was the one driving and my husband wasn't with me. So I parked and went and banged on the door. The manager Stephanie came to the door and I asked her why they were eating and not working, and that I wanted a Frosty.
She said she they were still open and they could make me one. Then I asked her why she wasn't at the drive thru to take my order. She said they still keep the headset with them, but that the dining room was closed. I told her I didn't want to eat in the dining room anyway, I came through the drive thru.
Also, if she had the headset on she would have been able to hear me when I started asking if anyone was there at the speaker. She didn't have it with her as I could tell.
She lied to me. I just drove on and I am calling the Wendys headquarters again today.