Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Jut picked up our order to go got home 1 mile away. Our fries where cold and they taste old on all if our orders. No reason for this at 6:00pm at night. Had to throw all 3 orders out.
View full review
1 comment
Anonymous
#1673233

That happened to me once at Wendy's. I ate them in house, but was so dissatisfied that I complained online and the gentleman called me up and said that they would replace my order for me free of charge.

I still cain't understand why they just couldn't do it right the first time. But he told me that I should have just brought them back when it happened and they would have thrown them away and replaced them right then and there. But if I had brought them back they probably would have just given me some more bad fries, because the problem was that the fries tasted like the potatoes were bad.

When I went back a few days later to get my fries replaced they were using some different potatoes then, so the fries came out good. I think that if they have some bad potatoes that they should just throw them away instead of trying to get rid of them by serving them to unsuspecting customers.

Review
#1514115 Review #1514115 is a subjective opinion of poster.

Wendys in Altoona, Pennsylvania - Salad

got the new Caesar salad. chicken wasn't spicy dressing was different not as good as the other one. not getting that again
View full review
Review
#1511375 Review #1511375 is a subjective opinion of poster.
Reason of review
changed salad

Wendys in Coalgate, Oklahoma - Always getting order wrong

order a #1 meal single burger with cheese and mayo fries half and half tea got burger with everything on it but no cheese or mayo no fries and tea was flat
View full review
Review
#1502383 Review #1502383 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$7
Preferred solution
Full refund
I stopped by the Wendy's' on Essen Lane, Baton Rouge, La. .I wanted to try your $5.00 special.....going through the drive thru....the staff person at the window, gave a cold bag of food....with in 2 minutes …..my driver got back on Essen lane driving me home.....when I...
View full review
Review
#1501656 Review #1501656 is a subjective opinion of poster.
2.3
Details
I ordered a hambuger. I got a product wrapped in a hamburger wrapper. when i got home i unwrapped it and found it was not a hamburger it was a chicken sandwich and it was cold! Not what I ordered. I tried to complain on line but too many hoops and errors block filing a...
View full review
1 comment
Anonymous
#1659987

What kind of an idiot wraps up a cold chicken sandwich in a hamburger wrapper? I guess that now instead of just looking into the bag to make sure that you got what you ordered that now you must open up each individual booger to make sure it is what you ordered. I already do this as I have learned that the typical idiots working there always put huge amounts of special sauce on my sandwiches even though I have kindly asked them not to do so.

Review
#1487186 Review #1487186 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$6
2/24/19 I wished to pay for my order with 100 dollar bill but was told by employee Christina she had to wait for her supervisor clearance while waiting Christina felt the need to share with me how someone recently paid using a fake 100 dollar bill as if I even...
View full review
1 comment
Anonymous
#1651340

What's going to happen when some clever criminal figures out a way to make huge quantities of very realistic counterfeit one dollar bills that they can make for only 10 cents apiece and they end up putting into circulation thousands and thousands of them?

Review
#1479474 Review #1479474 is a subjective opinion of poster.
Cons
  • Manager nor cashier on 02242019
  • Customer service
  • Mgr
Reason of review
Poor customer service

Wendys in Garfield Heights, Ohio - Terrible service along with waiting for 45 minutes inside the store.

On Saturday 2/16/19 at 1:30pm inside the store place my order gave the money. I waited inside the store for 45 minutes. A few of the team members were laughing was not dress appropriately, pants hanging down observered hid dirty under ware some were walking on the back of there shoes. They had a long line inside and at the drive through. The staff did not seem to have the since of urgency to get the customers out in a timely manner. More training is definitely needed at the Wendy's located at 5360 Warrensville Center in Maple Heights. This is no way to run a business it is pretty sad. Thank you Ms. Stevens
View full review
Review
#1473715 Review #1473715 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
More training for your staff

Wendys - Horrible. The worst EVER!!!

3.0
Details
Placed an order will Doordash using my credit card. My card was charged for the total of $15.04 but never received the food and was told they never received an order from me. Very pissed!!!!!!
View full review
Review
#1467548 Review #1467548 is a subjective opinion of poster.

Wendys - I will NEVER use Doordash.com again and i will give nothing but bad reviews from here on out. I placed an order. They charged my card and then said they never received an order. I WANT MY MONEY put ba

1.0
Details
I placed an order on my sons phone. They charged and took the money off of my card but claimed they never received my order. IWANT MY $15.04 PUT BACK ON MY CARD NOW!!!!!! I am extremely upset and crying. I live off of $7,000 a fricken year and i cant afford to have money stolen from me!!!!
View full review
Review
#1466607 Review #1466607 is a subjective opinion of poster.
I've been going to Wendy's since the 80's and I've always gotten fresh ,hot, juicy burgers. my wife and I decided we would go to the Wendy's at stelton ave in Piscataway. we ordered two singles and fries and a drink. I should have noticed something when the burgers...
View full review
2 comments
Anonymous
#1651341

One time when I was McHomeless in Portland, Oregon, I was hanging out with some Homeless street "Entrepreneurs". One of them, a black guy asked me if I was hungry.

I answered 'Starving". So he reached into his belongings and pulled out a wrapped Whopper Sandwich that he had had for quite some time. When I told him I didn't want it he said "Your Homeless. You're Starving.

You're Thousands of Miles Away From Home! And Yet You Say That You Don't Want To Eat This Whopper!" So I reluctantly took it from him, even though I thought that it was absolutely disgusting.

View more comments
Review
#1455629 Review #1455629 is a subjective opinion of poster.
Reason of review
Bad quality