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3.9
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You think Wendys workers wearing gloves is a good thing? When I walked into Wendys today, a guy was cleaning a garbage area and drink fountain. He had gloves on. He then circled back to the kitchen to prepare our sandwiches. Didn't change his gloves or wash his hands....
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1 comment
Anonymous
#1513038

These Franchise owners Don't want to pay even Min Wage and that is why you see so many MINORITIES( Black and Mexicans) working at them, they will take any job and are Desperate and can't blame them, many work 12 hrs other work 2- 8 hrs at 2 places..but, they are not Trained , nor Super vised very well and thus why you have Health and Un sanitary Problems..We see either working at a Fast Food without a Senior - White Mgr on duty? We walk back out..

Review
#1293206 Review #1293206 is a subjective opinion of poster.
Service
Wendys Sanitary Conditions
Reason of review
Bad quality
3.6
Details
Wendys - Bad Food
On Thursday, April 5th we went to Wendy's to eat at White Oak Shopping Center, Garner, NC One of the items I ordered was a side garden salad. Upon opening it I discovered the iceberg lettuce had already turned brown. I took it back and they gave me another one. I...
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6 comments
Anonymous
#1468902

You really should post your personal information on a PUBLIC site. Every weirdo and *** in the world can see it.

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Review
#1229020 Review #1229020 is a subjective opinion of poster.
Product
Wendys Salad
Cons
  • Just the staff service
  • Product bad
  • No manager intercepted
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution

Wendys in Uniontown, Pennsylvania - My Dave's single burger with cheese was horrible.

4.3
Details
Yesterday, Sept., 20, 2017 at around 4:30 pm. - drive thru in Uniontown, Pa. near the Uniontown Mall. I ordered one of Dave's single burger with cheese and it was cold...the bun was cold and old and the burger itself was black from probably being grilled too many times....the cheese wasn't even melted. I do have my receipt, but you need to make this purchase right. My email is maryannc01@yahoo.com. Also, my friend went to the same drive thru on Monday, cheeseburger day, Sept. 18th around 3:30 and ordered the Son of the Baconater and it was horrible as well....very cold and the cheese wasn't melted either.... I will wait to hear from your. Thanks, Mary Ann Carbonara
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Review
#1103385 Review #1103385 is a subjective opinion of poster.
Product
Wendys Daves Single Cheeseburger
Cons
  • Sandwich i ordered
Reason of review
Bad quality
Loss
$5
Preferred solution
Full refund
Tags
  • Cold - Drive Through
3.8
Details
I like Wendys over mcdonalds, but your fries are just terrible. Greasy, over salted and bottom of the pan pcs. I go thru the drive thru mostly and so I take them home and yuk. I just went today and it was a disappointment. I didn't drive back to contact them about...
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1 comment
Anonymous
#1330719

You can blame the employees for this one. It appears like your previously frozen, processed french fries had been sitting around for a while before they were served to you.

Fast food employees are taught to pre-cook baskets of fries, so that they are ready when the orders come in. Pre-cooked fries can last a little while if put under a heat lamp. The problem comes in when ill supervised employees don't know when to get rid of the fries, and cook up more.

A lot of the time, poorly supervised employees will cook up a new batch of french fries, and mix them in with the old. I think that this is what you got.

Review
#1046786 Review #1046786 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Bad quality
Loss
$9
Preferred solution
Let the company propose a solution

Debit Card Charged Twice For Food Order Review

4.0
Details
Went To Wendy paid for my order. Paid with my debit card. To my surprised they charged my debit card twice. Went back To Wendy And they said that it was a computer glitch I waited a whole week havent receive my money back yet not even a meal totaling the the extra charge. I advise anyone pay with money or go somewhere else for food
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Review
#1028780 Review #1028780 is a subjective opinion of poster.
Reason of review
Problems with payment
4.3
Details
Hello, I'm not pissed, Just annoyed. I've enjoyed your fresh and wonderful menu for many, many years. On occasion when I order milk, I'm asked, "Is that a regular milk?" I'm 65 years old and the question truly annoys me. What in the *** is regular milk? Then follows,...
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5 comments
Anonymous
#1316653

You sound like a horrible person to deal with. Of course they're going to clarify which milk you want, they serve 2 types!

It takes two seconds to say "Yes, please," and move on. You sound like one of those bitter old people who throw their age in everyones' faces wanting respect or something.

You don't get respect because of age. You get it from how you treat others.

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Review
#1012368 Review #1012368 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Fast order processing

Temperature Inside Restaurants Review

3.8
Details
Live in Bradenton Fl and I am 83 years old. They keep 2 of their stores so freezing cold that you can't stay there for any length of time. Several of us complained but they said they couldn't do anything about it because the temperature was controlled by corporate. Why?????????? This needs fixed or you'll drive the seniors away.
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Review
#1008678 Review #1008678 is a subjective opinion of poster.

Wendys Fast Food Restaurants Advertisement Review

3.7
Details
Wendy's should be sued for false advertising because I went to two different Wendy's and they said that they don't offer it
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Review
#987734 Review #987734 is a subjective opinion of poster.
Service
Wendys Fast Food Restaurants Advertisement
Reason of review
Not as described/ advertised
Featured
4.2
Details
Wendys - Wendy's Allergies
Wendys - Wendy's Allergies
Wendy's , I am a big fan of Wendy's. I always get the Pic 4 with a plain hamburger and medium fries. It is always great , but here and then I have to remind you guys to not put any cheese or bacon or tomatoes on my burger. I wrote this review because I am concerned...
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4 comments
Anonymous
#1480917

Do you honestly expect for one moment they will change the entire national menu just for you? If you want a smoothie that bad, pop a benadryl, slurp the smoothie and take the ride!

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Review
#904769 Review #904769 is a subjective opinion of poster.
Pros
  • Pic 4 deal
  • Food taisted ok
  • Food was hot
Cons
  • Poor quality product
  • Shortened concern of allergens
Reason of review
the reduced concern of allergens
Preferred solution
I want to see more gluten free smoothies , and a larger concern of allergens.
Tags
  • largerconcern4allergens

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys Salad Review from Winchester, Tennessee

3.5
Details
Small portions to whst you pay for. I undrrdtand that a company is out to make money but wow the portions are getting smaller and smaller. The salad i recived in comparison to other locations in Denver are way different. You ask for a full salad and for what we psid looked like a half salad. Or a large frosty is a medium size in denver. For that thanks i will eat at a Dennys. Village Inn. or other sit down resturant. Wendys sucks
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Review
#894039 Review #894039 is a subjective opinion of poster.
Product
Wendys Salad
Reason of review
Not as described/ advertised