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Wendys in Clarks Summit, Pennsylvania - Missing food incorrect order

1.8
Details
Was completely missing an item, and I modified one thing that they managed to screw up.
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Review
#1679148 Review #1679148 is a subjective opinion of poster.
Product
Wendys Jr Bacon Cheeseburger
2.0
Details
Wendys - Very upsetting
Wendys - Very upsetting
Ordered three Baconators, two ten piece nuggets and a medium fries with two drinks and this what I got Wtf
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1 comment
Anonymous
#1711107

Um wit you on this one bra. That stuff belong in the dumpster.

They got their rules that say to dump the old fries after they been sitting for more than 20 minutes. And you take the fries back they gotta make you new ones

Review
#1559683 Review #1559683 is a subjective opinion of poster.
2.3
Details
I was at the 58 ave Wendy’s and ordered a chicken sandwich. Chicken was slimy and lettuce limp but like an idiot I still ate it. Two days now I can’t get off the toilet
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3 comments
Anonymous
#1713569

THEY GAVE YOU "THE SLIMY POLITICIAN SPECIAL".

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Review
#1557286 Review #1557286 is a subjective opinion of poster.
1.6
Details
Wendys - Lack of customer service/poor product
Wendys - Lack of customer service/poor product
Wendys - Lack of customer service/poor product
We received wrong items, called store was hung up on, drove to store, was not helped. Called another store (a town away) that store’s manager was understanding and was willing to replace items, as long as we had a receipt. When we got to the store in another town, a...
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3 comments
Anonymous
#1711273

Oooohhhh, that looks gross!

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Review
#1543320 Review #1543320 is a subjective opinion of poster.
Service
Wendys Manager
Reason of review
Poor customer service
2.3
Details
I ordered a hambuger. I got a product wrapped in a hamburger wrapper. when i got home i unwrapped it and found it was not a hamburger it was a chicken sandwich and it was cold! Not what I ordered. I tried to complain on line but too many hoops and errors block filing a...
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1 comment
Anonymous
#1659987

What kind of an idiot wraps up a cold chicken sandwich in a hamburger wrapper? I guess that now instead of just looking into the bag to make sure that you got what you ordered that now you must open up each individual booger to make sure it is what you ordered. I already do this as I have learned that the typical idiots working there always put huge amounts of special sauce on my sandwiches even though I have kindly asked them not to do so.

Review
#1487186 Review #1487186 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$6

Wendys - Horrible experience in Chicopee

2.2
Details
Worst dining experience ever! Contacted customer service 3x, still haven’t heard from anyone-even though they keep saying my case is being marked priority. I’ll just stick with McDonald’s & Burger King from now on.
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Review
#1424749 Review #1424749 is a subjective opinion of poster.
Service
Wendys Customer Care
Reason of review
Poor customer service

Wendys in Miami, Florida - Advertisement is a not true!

2.0
Details
Went to get applebite for my son and the is the 5th Wendy’s in Miami Dade that say that they don’t have it! Very uptset!!
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Review
#1419914 Review #1419914 is a subjective opinion of poster.
2.2
Details
The Wendy's on 401 in Raleigh has to be the worst ever. It takes fifteen minutes just to go through the drive thru. It see as if they take one order at a time, and complete it, before taking another order. going inside is worse, the care for the drive thru customers,...
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3 comments
Anonymous
#1743341

Wendy's is a pure and utter joke! I had made a customer complaint to Wendy's Corp about the terrible customer service about an incident that had happened at a Wendy's restaurant in North Carolina and corporate had never contacted me back.

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Review
#1415935 Review #1415935 is a subjective opinion of poster.
Service
Wendys Drive-through
Cons
  • In store
  • Service
  • And drive thu
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution
Tags
  • The Worst Customer Service
2.1
Details
Allow me to enlighten you about fast food restaurants,if you want a good meal or as good as fast food gets order fresh everything,because if you happen to show up at the wrong time chances are your getting fresh nothing,especially in the evenings after dinner rush. The...
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6 comments
Anonymous
#1617258

Every fast food place are slow, more people eating out this generation. They all hire kids to work who really do not care if you got warm food or if you have to wait.

And they only hire a few to work which slows everything down. And with the response from Wendy's to the complaints, you can see Wendy's do not care either.

Get used to this new generation, or cook at home. A retired citizen.

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Review
#1369707 Review #1369707 is a subjective opinion of poster.

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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1.9
Details
Wendys - I don't pay Wendy's for attitude...
I placed an order for a full-sized Taco Salad, half sized Berry Burst salad and a Baconator combo. But before I pull away I realized that I did not have my chili for the Taco Salad. Upon questioning about the missing chili, I was told that I had not asked for a Taco...
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Review
#1288557 Review #1288557 is a subjective opinion of poster.
Service
Wendys Drive-through
Cons
  • Just the staff service
Reason of review
Poor customer service
Loss
$7
Preferred solution
Full refund