Rating: 1 Star Clear all filters (125 of 946 reviews match)
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1.0
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I went into the store at Park Avenue, Worcester MA and ordered a side salad. The store manager and employee saw me standing there for minutes and took no action to take my order. Finally the employee turned and with a huge sigh, asked what I wanted. I asked for a side...
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Review
#1710854 Review #1710854 is a subjective opinion of poster.
Product
Wendys Salad
Cons
  • Incompetent managersi
  • Rude emplooyees
Reason of review
Not as described/ advertised
Loss
$2

Wendys in Bradenton, Florida - Beware

1.0
Details
Employee took a picture of my credit card at drive thru. Manager never got back to me about video footage. They have thieves working for them and do not care. Charge 266.47 dollars that evening. Had canceled the card that morning after incident.
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1 comment
Anonymous
#1776107

You could have bought yourself alot of Super-Sized junk food for that $266.47.

Review
#1704153 Review #1704153 is a subjective opinion of poster.
Cons
  • Theft
Reason of review
Poor customer service

Wendys in Prattville, Alabama - NO REFILLS ON NATURAL LEMONADE

1.0
Details
I have been buying Wendy's all natural Lemonade and have had refills for free. They now have stopped this, Per Wendy's Corporation. I will NEVER GO INTO A WENDY"S AGAIN. Chick fi la Lemonade is better{but close on Sunday} with free refills not tight *** like Wendy's. Please do not go to Wendy's for anything pass it on.
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Review
#1635043 Review #1635043 is a subjective opinion of poster.
Cons
  • No refills on natural lemonade

Wendys - I will NEVER use Doordash.com again and i will give nothing but bad reviews from here on out. I placed an order. They charged my card and then said they never received an order. I WANT MY MONEY put ba

1.0
Details
I placed an order on my sons phone. They charged and took the money off of my card but claimed they never received my order. IWANT MY $15.04 PUT BACK ON MY CARD NOW!!!!!! I am extremely upset and crying. I live off of $7,000 a fricken year and i cant afford to have money stolen from me!!!!
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Review
#1466607 Review #1466607 is a subjective opinion of poster.
1.0
Details
Price went from 1.06 to 1.39 come on guys ,you wont c me againat that price
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2 comments
Anonymous
#1533193

I liked it when Wend's ran their special where you could get a frosty for only 50 cents. That was a pretty good deal.

I also like their Homestyle chicken Sandwiches when they are done right. But the last few times I went there they were gross, so they lost my business. But when they are done right they are delicious. My local Wendy's store looks very run down and very dated.

It's furnishings are obviously from the early eighties or the 70's, and not in a good way either. It looks very tacky.

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Review
#1310493 Review #1310493 is a subjective opinion of poster.
1.1
Details
I've had so many issues that I cannot put it in a nutshell.
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1 comment
Anonymous
#1517077

To: Wendy's-I've had so many issuesSame here. I went too the one that used too be in Hanover Park.

There was one manager who was rude and arrogant too the employees and too the customers,. After that went out of business, i went too one into Bloomingdale. And the same manager was working at that other location, still being rude and arrogant getting into the faces of the employee and the customers screaming at them for no reason. Then, i talked too the others mangers, and they laughed at the other customers complaining, and they wouldn't fire her.

I'm hope this location looses the business and the customers. For being treated like crap.

Review
#1252964 Review #1252964 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I just read that a customer is upset about waiting 20 minutes at a filthy Wendy's for a salad. Huh? Come to Shaker Heights, Ohio. It takes at least an hour to get through the line to the counter (as long as there are ten or less people in line or it will take 2 hours)...
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Review
#1250224 Review #1250224 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Freak show of incompetent employees and managers
Cons
  • Freak show of incompetent employees and managers
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.0
Details
My general manager has been recently awarded as the top 200 managers but he’s not *** I have been working there for almost 2 years at this point and have devoted the days that I have off to Wendy’s. But how can someone be placed into a managerial position when all that...
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Review
#1249052 Review #1249052 is a subjective opinion of poster.
Service
Wendys Manager
Featured
1.3
Details
Wendys - Worst fast food experience ever!!!
Just went to the worst Wendy's ever!!! Took over 20 minutes for a salad! When it arrived there was no chicken!!! (There was supposed to be.). Complained, but they were short-staffed. Asked for money back as we were in a hurry but they said: "It will only be another 30...
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Review
#1233255 Review #1233255 is a subjective opinion of poster.
Product
Wendys Salad
Reason of review
Return, Exchange or Cancellation Policy

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys - Wendy"s if your not there your order won't be right

1.0
Details
Ordered 4 items only got three . I called and got a village idiot that couldn't handle a customer service situation all I asked for it to be resent instead told me to call and get a credit lazy I say.
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Review
#1225656 Review #1225656 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Convenience if it actually worked
Cons
  • Order errors without notification
Reason of review
Poor customer service