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Wendys in Clarks Summit, Pennsylvania - Missing food incorrect order

1.8
Details
Was completely missing an item, and I modified one thing that they managed to screw up.
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Review
#1679148 Review #1679148 is a subjective opinion of poster.
Product
Wendys Jr Bacon Cheeseburger

Wendys in Hazleton, Pennsylvania - Complaint and refind

4.8
Details
Over chsrge for my food
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Review
#1611200 Review #1611200 is a subjective opinion of poster.

Wendys in Altoona, Pennsylvania - Salad

got the new Caesar salad. chicken wasn't spicy dressing was different not as good as the other one. not getting that again
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Review
#1511375 Review #1511375 is a subjective opinion of poster.
Product
Wendys Salad
Reason of review
changed salad

Wendys in Pittsburgh, Pennsylvania - Undercooked Hamburgers!

It happened to me today, and it has happened twice in the recent past, at different Wendy's locations. I got a Wendy's single, and when I got to my table, and took a bite, I saw that it was pink in the middle. I can not see how this could be a common problem at Wendy's. They claim that their burgers are never frozen. All that the cook has to do is grill it until it is well done. Why does wendy's not have safeguards in place to ensure that they are serving meat that is completely cooked?
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Review
#1434709 Review #1434709 is a subjective opinion of poster.
Product
Hamburger
1.0
Details
Went to Wendy’s on route 22 in Murrysville PA, ordered nothing but a kids meal, after 15 minutes asked what the holdup was and was told it would be ready in a minute, after finally getting the food and taking it home to my daughter she said it doesn’t taste good and...
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1 comment
Anonymous
#1460021

Take it back to the restaurant, and complain. That is what you should have done.

It you can't make it back there right away, go back with the receipt at a later date. It is the logical thing to do.

Review
#1199993 Review #1199993 is a subjective opinion of poster.
Product
Wendys Sandwich
Reason of review
Bad quality

Wendys in Hermitage, Pennsylvania - Terrible staff

3.0
Details
I should start with thanking Wendy's for providing me the first window-slam-in-my-face of my life. I went through the hermitage pa location drive thru at about 10:50pm. The 2nd window was cracked a smidgen so I could hear the very classy conversation between staff including a variety of uses of the F bomb. Eventually the girl maning the window opened it up...She didn't say a word to me, of course, she was too busy with her stories with her coworkers. Hands me the drink. I ask for 3 ranch. She doesn't acknowledge me because why would she do something silly like that? Couple seconds later she hands me the bag. Still does not speak to me. I asked her "did you hear me" she stares and blinks at me. "About the ranch" I said. She finally spoke! "They're in the bag" she said with as much attitude as I've seen from anyone all day. I started to reply to her and she ...literally...slammed the window in my face. She then continued to look at me through the glass while I spoke to her. Later i would discover she only gave me 2 ranch (I can overlook that, I'm fat. Don't really need it). I hope something is said to this delight of a person. Maybe lower her pedestal an inch or two. Because I'm using a lot of sarcasm but it was actually really disgusting and kind of upsetting. I just came from work myself and if someone caught me speaking that way so loud I'd be written up. If someone caught me treating someone like that I'd be FIRED. ANYWAY. I tried contacting them the same night and have gotten no response. Awesome.
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Review
#1157343 Review #1157343 is a subjective opinion of poster.

Wendys in Philadelphia, Pennsylvania - Lazy, incompetent, rude

1.8
Details
I waited 20 minutes to receive a cold, incorrect order. When I told the cashier at the drive thru window my order was wrong, he literally grunted something that wasn’t English. This isn’t my first bad experience at this particular store. I have contacted corporate before and received a coupon for a salad. This is a disgrace.
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Review
#1139365 Review #1139365 is a subjective opinion of poster.
Service
Wendys Cashier
Reason of review
Poor customer service

Wendys in Media, Pennsylvania - Why can't Wendy's keep salads consistently on the menu?

2.6
Details
The last 3 times Ive gone to Wendys to get a salad, specificaly an apple pecan salad, they dont have it. I find this ridiculous as Wendys is a fast food resturaunt, which means they sell more burgers than salads, so why are they consistenly running out of salads? If they sell more burgers, common sence would dictate that they would run out if burgers before salad.
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Review
#1108092 Review #1108092 is a subjective opinion of poster.
Product
Wendys Menu

Wendys in Uniontown, Pennsylvania - My Dave's single burger with cheese was horrible.

4.3
Details
Yesterday, Sept., 20, 2017 at around 4:30 pm. - drive thru in Uniontown, Pa. near the Uniontown Mall. I ordered one of Dave's single burger with cheese and it was cold...the bun was cold and old and the burger itself was black from probably being grilled too many times....the cheese wasn't even melted. I do have my receipt, but you need to make this purchase right. My email is maryannc01@yahoo.com. Also, my friend went to the same drive thru on Monday, cheeseburger day, Sept. 18th around 3:30 and ordered the Son of the Baconater and it was horrible as well....very cold and the cheese wasn't melted either.... I will wait to hear from your. Thanks, Mary Ann Carbonara
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Review
#1103385 Review #1103385 is a subjective opinion of poster.
Product
Wendys Daves Single Cheeseburger
Cons
  • Sandwich i ordered
Reason of review
Bad quality
Loss
$5
Preferred solution
Full refund
Tags
  • Cold - Drive Through

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys in King Of Prussia, Pennsylvania - Employee Falsley accuse customer of improper touching , while giving her ride

I went in to the store and sitting down having lunch, cashier who waited on me called the police, accused me that I gave her a ride and improperly touched her. Two police men from KIng Of Pruusia and two from Bridgeport showed up and escorted me out of the store. They accused me of improperly touching her, while she hitchhiked in Bridgeport, Pa. I called Wendy's and complained, that I did not know who she is never saw her before in my life, that she called the police. Police wants to talk to my wife about the incident. I went to have lunch yesterday and found out that she is still working there. I do not know Wendy's Ethics. No body called me to apologize and they did not do anything to her. Shame on them if that's the type of employees they retain on their payroll. May be they will make her the manager now. Police did not do anything to her. Just because she is a woman she accuse anybody of anything and get away with it, while destroying the pride and integrity of an innocent man.
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Review
#1075335 Review #1075335 is a subjective opinion of poster.
Service
Wendys Cashier
Reason of review
Report Filed
Preferred solution
Fire the employee and letter of appology
Tags
  • Respect Customer