State: North Carolina City: Charlotte Clear all filters (10 of 946 reviews match)
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I was so excited to see Wendy's recently bring the Taco Salad back, but if they're going to bring it back, it would be good if the restaurants would stock the items that are supposed to go with the Taco Salad. I've been to two Wendy's stores this week...No. 17, at...
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3 comments
Anonymous
#1230777

Same thing here in va beach va then I got one at another location at the drive through got home no chips no sour cream no tomato no cheese really I was pissed

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Review
#938805 Review #938805 is a subjective opinion of poster.
Product
Wendys Taco Salad

Wendys in Charlotte, North Carolina - Wendy's candor sucks

1.5
Details
25 minute wait for salads, they made my drink, gave it away after they told me to pull up and wait,then I had to ask about the drink and I was given nothing to eat eith, no napkins and the wrong dressing.and not enough to of even the wrong dressing. I go because my parents send me, but when I'm on my own, I don't spend my money here, because last three complaints, unanswered, promises made to mail me things and I haven't gotten the first thing, six months, noting, they serve raw, bleeding hamburgers, raw chicken, I hate them, I wish they'd close forever.
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Review
#887075 Review #887075 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Blackberry dressing
Cons
  • Having to wait 25 minutes
  • Pomegranate dressing
Reason of review
Poor customer service
Loss
$25
Tags
  • drive through

Wendys in Charlotte, North Carolina - Never listens to anything the customer says

i went to the drive thru at Wendy's on Freedom Drive in Charlotte, NC...Big mistake! I gave her my order $4 for 4 with a chicken sandwich, BBQ sauce for the nuggets and a Dr.Pepper. First, she then asks what kind of sauce, sandwich, and drink would you like after I just told her everything I wanted. Then, when I get back to work I discovered my whole order was completely wrong. They gave me a JB cheeseburger, spicy nuggets, NO BBQ sauce, and a coke!! I mean really, how complicated is it to get a simple order right. I used to work in fast food, I actually had 5 different jobs in fast food and held a manager position, its not hard. PAY ATTENTION AND *** LISTEN!!
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Review
#846579 Review #846579 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
poor customer service, bad quality, order processing
Loss
$4
Preferred solution
Full refund
Tags
  • very bad service

Wendys in Charlotte, North Carolina - BAD SERVICE

We went thru drive thru Wendy's Eastway Dr Charlotte NC. We gave the order, they asked the third time...workers talking in the background. They first put down 3 sandwiches, we only order two. My pull pork didn't have enough meat to hardly task. My salad had no dressing or silverware to eat it with. My husband ordered a single with onion, mayo and tomatoes. It had two slices of cheese. We had two drinks, only got 1 straw. They added an order of French Fries that we did not order. The ticket was not in the bag, so not sure what we really were charged for He also got chili-was not very good tasting.  Bottom line, we want go back there.
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Review
#706757 Review #706757 is a subjective opinion of poster.
Product
Wendys French Fries
Cons
  • Order wrong
  • Worst service and food
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • very bad service

Wendys - French Fries Review from Charlotte, North Carolina

I purchased Wendy's on yesterday and it hasn't even been a full 24 hours that my 5 year old daughter has gotten sick vomiting from their spoiled hamburger meat. I should of known better since two years ago the same thing happened with her from there french fries. Which was probably cooked in old grease. Well so long Wendy's. I won't be back!
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2 comments
Anonymous
#1081839

You obviously knew the meat was spoiled so why did you allow your daughter to eat the hamburger. You purposely made her sick. You do not deserve children.

Anonymous
#958241

MY FAMILY WAS SPENDING 200-250DOLLARS A MONTH AT THE WENDYS IN SHIRLEY 11967. ON SUNDAY MARCH 8TH WE GOT FROM THE DRIVE THRU HARD FRIES, NUGGETS, COLD CHEESE ON OUR JR CHEESE BURGERS AND CHILE WITH NO JUICE.

THE MANAGER AT NIGHT WAS A GUY NAMED CHRIS WHO ADMITTED TO THE BAD FOOD AND THE DAY MANAGER NAMED TEDDY WHO IS *** SWEARS THAT CANT HAPPEN? THIS WENDYS WILL NEVER GET OUR MONEY AGAIN.

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Review
#607276 Review #607276 is a subjective opinion of poster.
Product
Wendys French Fries
Reason of review
Damaged or defective

Wendys

Today I went to Wendys to order lunch and was accosted by an employee.She held me tight and told me that I could not hand out cards.I said I was sorry and she held me tight and said people come in here for hamburgers ff and shakes.Again I said I was sorry. She let me go I ordered our salads I was shaking and returned to work.I called the police and met them at Wendys and they made a report .There were no signs posted about soliciting the GM said there were none posted.I asked him to look at the video tape he said Wendys do not have videos.I am calling corporate I feel I was violated and it ruined my day.
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2 comments
Anonymous
#655879

Stop snitching stop lying .... You're a puss boy

Anonymous
#655806

I don't know of any business that allows soliciting on their premises. I find it hard to believe that an employee held your tight, and you should be mature enough to be able to handle a situation without "shaking." If you wanted to leave some kind of cards, brochures, or whatever in the store, you should have asked the manager if that was possible.

I have worked places where somebody comes in asks if we will insert a card or something in with the purchase. There is a right way or wrong way to do things.

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Review
#411731 Review #411731 is a subjective opinion of poster.

Wendys in Charlotte, North Carolina - Rude District Manager

Had issue on 4/6. DM/franchise never called me back and I called a few times to get them to talk to me and finally the DM calls me today, yelled at me, told me to shut the *** up (multiple times), refused to refund my money and go to Chik-fila and he was secure is job so he didn't care who I called. because he was friends with everyone in the whole company. ***!! Chick-fila here I come!!!! At least there I stand a better chance of getting good service and not get yelled on and told to shut the *** up!
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4 comments
Anonymous
#713657

I think I saw this exact same story somewhere else...lol

Anonymous
#649462

Wendy's sucks and almost all fast food does.

Eat organic and you won't have these problems

Anonymous
#649436

lmao you people will learn one day that just because you contact a corporate office or higher up manager doesn't mean things are going to go your way lol.

Anonymous
#639404

Sounds exaggerated to me. What did you do first?

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Review
#401786 Review #401786 is a subjective opinion of poster.
Loss
$9

Wendys in Charlotte, North Carolina - Don't eat at Wendy's restaurant- it is not a 'slow food' restaurant

I was ordering from drive through and saw the ad for $1 donation to get 10 coupon for the classic frosty. So when I was paying for my order I told the cashier that I was interested to donate and would like to get 6 frosty out of it. The cashier said that I had to make another round to submit another order since the restaurant was busy. In total, it took my 10 minutes for my drive through order. My husband suggested that I went inside the restaurant to order the frosty. I was waiting for another 15 minutes and the employee who took order disappear leaving my at the counter. The other cashier came and took the next customer's order instead, a male teenager who was flirting with her. It seemed that both cashier were covering both inside orders and drive through orders which is confusing to see them come and go. As I was waiting for the first customer, the other cashier said "we'll be right with you". But then she took the next customer's order which is an old lady. Then I said that I was waiting for so long and felt being ignored. Since I was first, I should be served first. Isn't this is first come first served? The old lady, not knowing that I spend 30 minutes at the restaurant, said "calm down, life is short". For sure life is short for her since she is OLD. I told my story to the other customers and they agreed that they should take my order from drive through and not asking me to go back again. I said out loud so that the old lady could hear me," How do you feel if you have to wait for 30 minutes and didn't get served. Next time, try to put yourself in someone else's shoes before saying anything." I told my husband that I will never eat at Wendy's anymore for the rest of my life and I will make sure to tell my story to everyone that I know or anyone that I came across.
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2 comments
Anonymous
#549222

So one bad experience at a fast food chain, with multiple locations, all different employees at these different location will upset you enough to stop going there? So....this fast food restaurant is probably been upheld and managed by high school and college students.

Luckily some may be motivated, but who can take a fast food job seriously? So you're upset about one incident? Big whoop.

No offense but Wendy's will make it by without you. You are not the sole contributor to their wealth, and I am still going to go to Wendy's and buy their delicious lemonade.

Anonymous
#549221

So one bad experience at a fast food chain, with multiple locations, all different employees at these different location will upset you enough to stop going there? So....this fast food restaurant is probably been upheld and managed by high school and college students.

Luckily some may be motivated, but who can take a fast food job seriously? So you're upset about one incident? Big whoop.

No offense but Wendy's will make it by without you. You are not the sole contributor to their wealth, and I am still going to go to Wendy's and buy their delicious lemonade.

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Review
#348671 Review #348671 is a subjective opinion of poster.

Wendys in Charlotte, North Carolina - Rude manager

a manager at wendy's on univ city blvd. in charlotte north carolina is very rude to employees, yelling at them, snatching things from their hands and moving them out of the way. she also rushes customers while ringing up their orders. she is disrespectful to employees calling them *** and slow and yelling at them when she is frustrated, i fell that if she is going to act this way towards co-workers and customers she needs to find a different profession. i believe here name is tameka, i am not sure if i am spelling it correctly but she needs to be informed about her unprofessional and rude behavior. it alarms me that someone who treats people with such disrespect has a management position and needs to be removed if she does not change her ways.
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Review
#326242 Review #326242 is a subjective opinion of poster.
Service
Wendys Manager

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys in Charlotte, North Carolina - Wendy's Blt Cobb salad w/ Large Insect!!!

I visited Wendy's for lunch today in Fullerton store# 1664 and ordered a Blt Cobb salad. After 4 bites I noticed a head in my salad and looked closer and saw it was an insect. I am beyond disgusted that they serve this quality of food to customers. I am glad I noticed it before eating it and I want other to know how disgusted I am with the quality of product sold @ Wendy's. I posted a review with 2 photos of the insect on Wendy's yahoo page for other consumers to see....... http://local.yahoo.com/info-21111977-wendy-s-fullerton?tab=photos#photos
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3 comments
Anonymous
#222896

This is not a true story.

Anonymous
#221480

Well there are worse things than finding a head in your salad. Finding half a head for example.

Anonymous
#221085

You planted that there in the hopes of suing or getting a lifes supply of free food to support you and your 5 kids who you dont know who the father is and the government knows you are conning the system for food stamps sp they cut you off. i know your black and poor based upon your name.

Those pics dont mean ***. You wont win.

Here, have some crack and malt liqour and this have smoked blunt on me! :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin

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Review
#207656 Review #207656 is a subjective opinion of poster.
Product
Wendys Salad