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Recently I had the worse experience at Wendy's located on 517 Hickory Ridge Drive, Greensboro, NC. At approximately 11:00 p.m. on Saturday, November 2, 2019, after attempting to pay for my order ($9.49) with a ten dollar bill, the mannerable young man came to the...
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1 comment
Anonymous
#1776111

Stay away from that unhealthy crap junk food from Wendy's. You were an idiot for not just giving back the $10.51 to get your $20 back. Learn to cook at home, or find a sit down restaurant to eat at.

Review
#1703754 Review #1703754 is a subjective opinion of poster.
Service
Wendys Manager
Reason of review
Problems with payment
Loss
$9
Preferred solution
Manager apologizes to me for her unprofessionalism in front of as many of her coworkers that were present during the incident as well as refund my money from her pockets or be demoted/fired for stealing my $9.49.
Tags
  • Very Bad Serice
2.2
Details
The Wendy's on 401 in Raleigh has to be the worst ever. It takes fifteen minutes just to go through the drive thru. It see as if they take one order at a time, and complete it, before taking another order. going inside is worse, the care for the drive thru customers,...
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3 comments
Anonymous
#1743341

Wendy's is a pure and utter joke! I had made a customer complaint to Wendy's Corp about the terrible customer service about an incident that had happened at a Wendy's restaurant in North Carolina and corporate had never contacted me back.

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Review
#1415935 Review #1415935 is a subjective opinion of poster.
Service
Wendys Drive-through
Cons
  • In store
  • Service
  • And drive thu
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution
Tags
  • The Worst Customer Service
3.6
Details
Wendys - Bad Food
On Thursday, April 5th we went to Wendy's to eat at White Oak Shopping Center, Garner, NC One of the items I ordered was a side garden salad. Upon opening it I discovered the iceberg lettuce had already turned brown. I took it back and they gave me another one. I...
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6 comments
Anonymous
#1468902

You really should post your personal information on a PUBLIC site. Every weirdo and *** in the world can see it.

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Review
#1229020 Review #1229020 is a subjective opinion of poster.
Product
Wendys Salad
Cons
  • Just the staff service
  • Product bad
  • No manager intercepted
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
I was so excited to see Wendy's recently bring the Taco Salad back, but if they're going to bring it back, it would be good if the restaurants would stock the items that are supposed to go with the Taco Salad. I've been to two Wendy's stores this week...No. 17, at...
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3 comments
Anonymous
#1230777

Same thing here in va beach va then I got one at another location at the drive through got home no chips no sour cream no tomato no cheese really I was pissed

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Review
#938805 Review #938805 is a subjective opinion of poster.
Product
Wendys Taco Salad
Well, I would like to say that Wendy's has been over all consistent. I have ordered the same thing four times a week for the past five months and they have yet to get it right. I have dumb down my order to three crispy chicken sandwiches no lettuce extra pickles, which...
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1 comment
Anonymous
#1743337

I had recently made a complaint ( about 1 week) to Wendy's Corporate because of the *** Customer Service and food quality about a restaurant in Kannapolis, NC. Corporate had never contacted me back. IMO Wendy's Corporation don't care about customers complaints and customers.

Review
#925609 Review #925609 is a subjective opinion of poster.
Product
Wendys Crispy Chicken Sandwich
Reason of review
Bad quality

Wendys in Huntersville, North Carolina - Cornelius nc

2.5
Details
This wendys is horrible. I have had problems with this location before but tonight it was the worst. I waited in the drive thru for 10 mins. Went inside & had to wait even longer just for one cheesburger. Once I opened my bag the burger was not hot & the top bun was stale. There are many other fast food places in that area that I can go to. I wish there was another Wendys because I have had a good burger at other Wendys, not this one. If this location is to do well & keep my buisness it needs a new staff & better management. Please contact me. Thank you
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Review
#906784 Review #906784 is a subjective opinion of poster.
Product
Wendys Cheeseburger
Cons
  • Employees and the food was bad
  • Bun
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Wendys in Spring Lake, North Carolina - At Wendy's in Siler City, they short my order half the time!

Last week they shorted me a chilly! Today they shorted me a Cheese Potato! I started asking for a receipt because the have messed my orders up so much. When I went to check my bags to make sure the order was correct, and the woman said hatefully "you're receipt is in the bag," so I drove off. I tried calling them two times at 919-663-2060. They are too sorry to answer the phone! Two weeks ago I got 2 chilly's and when I got home they were only about half full! What's the matter with those people that work there? I'm taking my business to McDonald's!!! My order # was 3200. Store # 00008394...Sorry service!!!
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Review
#895459 Review #895459 is a subjective opinion of poster.
Product
Wendys Baked Potato
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution

Wendys in Charlotte, North Carolina - Wendy's candor sucks

1.5
Details
25 minute wait for salads, they made my drink, gave it away after they told me to pull up and wait,then I had to ask about the drink and I was given nothing to eat eith, no napkins and the wrong dressing.and not enough to of even the wrong dressing. I go because my parents send me, but when I'm on my own, I don't spend my money here, because last three complaints, unanswered, promises made to mail me things and I haven't gotten the first thing, six months, noting, they serve raw, bleeding hamburgers, raw chicken, I hate them, I wish they'd close forever.
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Review
#887075 Review #887075 is a subjective opinion of poster.
Service
Wendys Customer Care
Pros
  • Blackberry dressing
Cons
  • Having to wait 25 minutes
  • Pomegranate dressing
Reason of review
Poor customer service
Loss
$25
Tags
  • drive through

Short Review on July 08, 2016

1.0
Details
I went to Wendy's and ordered a value drink as the charged me for a small. I am very mad a demand a coupon for a free frosty or my 30 cents back as my dad is mad at me
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Review
#878937 Review #878937 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Wendys Customer Service

Mailing Address:
The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States
Phone:
(888) 624-8140
All Wendys Contacts

Wendys Products and Services Reviews

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Wendys Drive-Through Review

Drive thru way too long! While waiting in line saw car pull up, two got out went into wendys orddered and came out and i hadent moved on the line! What the ***!! 4 cars pulled off and so did i, lost my business!
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Review
#857438 Review #857438 is a subjective opinion of poster.
Service
Wendys Drive-through
Reason of review
Poor customer service