Staten Island, New York
Not resolved
1 comment

My family and I frequent the local Wendy's. There are lots of other choices in town, but we love the products offered by this fast food company.

My complaint is about a systematic effort to increase every sale, at least at this location. We've notice that whether you are in the drivethru or in-house and you order a menu meal, they automatically upsize your order unless you call them on it.

They don't give away receipts because there would be many more complaints. I don't know if other loactions are doing the same, but this one does it every time.

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Anonymous
#366567

Its not every Wendy's. You should get either human resources number or the district managers number and file a complaint.

Also be sure to ask for reciepts or refuse to leave until you get one.

You're supposed to get them. Its company policy