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Wendys - Highly dissatisfied

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15 comments
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1.0
Updated by user Feb 08, 2026

Horrible

Original review posted by user Feb 06, 2026

If I could give this company a negative 0 I absolutely would. I just stood at the counter with my daughter waiting on our order to be taken patiently.

After 9 min and 5 employees looking at us, continuing to gossip and ignore us. I finally asked is anybody taking orders. They just looked at me completely confused like the didnt work there or something. 1 person finally responded and said ummm idk I think you have to use a kiosk or something.

Mind you if that would have been an option I obviously would have used it instead of dealing with the horrendous customer service experience we had. We stood there another 2 min while they continued to stand around doing nothing. Not a single person spoke when we walked in, nobody said we will be right with you. Nothing.

I have been a store manager in customer service for 18 years and never in my life have I had such a bad experience with your company. I will never be frequenting that location again. I will be leaving a review on every site, along with contacting the BBB. Something needs to be done with these employees and whoever was the manager.

This happened at the location at ******, on February 6 at 4:30pm. I also would like to mention that I have a mental illness and this visit made me spiral very quickly downhill after the fact.

User's recommendation: DO NOT GO TO THIS LOCATION!!!!!!!

Preferred solution: Apology.

Location: Shawnee, Kansas

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Guest

Lol who has time to complain about fast food, I love reading these Karen's and Darren's

Guest

I don't know who is worse off. You being so stupid or the people that encounter you and are forced to live/work/deal with you.

Phineas Sqa
reply icon Replying to comment of Guest-2814947

I feel sad for the people who have to encounter this sorry excuse of a person. I would give her -100 for her attitude.

Guest

You did not have to share your mental illness diagnosis. It is evident.

Guest
reply icon Replying to comment of Guest-2814624

You didn’t have to comment either but here you are. Stating you have a mental illness is not the same as sharing a specific diagnosis.

The former is a broad disclosure of a general health condition, while the latter involves sharing specific, professional medical information, which is a personal choice often influenced by stigma or a desire for support. I hope you have a great day and nothing like this ever affects you or anyone you love.

Guest
reply icon Replying to comment of Guest-2814749

No one said anything about a specific diagnosis needed. Your crazy eyes are probably the first sign. Then you open your mouth.

Phineas Sqa
reply icon Replying to comment of Guest-2814749

Public forum anyone can comment

Phineas Sqa
reply icon Replying to comment of Guest-2814749

You would have more great days if you were not a sarcastic female dog.

Ruston Npe
reply icon Replying to comment of Guest-2814749

If you cannot take being told off maybe you should not post this on a PUBLIC FORUM. BTW there is no such number as negative zero.

Phineas Sqa

Someone needs to onto your place of business and compllain. BTW the number 0 cannot be positive or negative.

Guest
reply icon Replying to comment of Phineas Sqa

-0 is a valid representation in specific contexts. Thanks for sharing your input. Nobody coming into my place of business would ever have this kind of experience.

Phineas Sqa
reply icon Replying to comment of Guest-2814748

But still they would complain. Maybe about your poor English?

Phineas Sqa
reply icon Replying to comment of Guest-2814748

WRONG IDIOT. -0 is no such thing.

Go back to grade 6. You keep proving that you are SLOW and STUPID.

Phineas Sqa
reply icon Replying to comment of Guest-2814748

WRONG IDIOT The number zero is neither positive nor negative. Positive and negative numbers are sometimes called signed numbers.

a. Positive numbers can be written with or without a plus sign. You obviously are lying about being a manager. If you do not have simple junior high school math, how are you going to manage your books?

Either way, you appear STUPID. You can give them -1, but ZERO CANNOT be positive or negative.

Guest
reply icon Replying to comment of Guest-2814748

Specific contexts? Chat GPT gave you an answer for *** -0 is ONLY used in computing and mathematics.

Specifically limits. -0 indicates you were at -20 and approaching 0. +0 indicates you were at +20.

You’re so stupid you can’t grasp that on a scale of 1 to 10, -0 denotes improvement. Although I know calculus is higher math for high school dropouts.