Contact Wendys Customer Service
Wendys Phone Numbers and Emails
Toll-Free Number:
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(888) 624-8140TEXT OR CALL
General Info:
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(800) 352-5267
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(916) 445-1254
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(800) 952-5210
Wendys Emails:
Wendys Contact Information
Wendys Website:
Wendys Help Center:
Corporate Office Address:
Fax:
Summary of Wendys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wendys Customer Service?
Staff Question:
- “Manager will nit give refund”
- “Incredibly terrible service”
- Bad services
Employment Question:
- “Paycheck”
- “Payroll”
- “My w-2s”
Product/ Service Question:
- “Hair in food/ contacting the news”
- “Not recieving all my food and its been a common problem, then no one ever fixing the issue but not picking up calls and locking lobby doors !”
- “Raw chicken”
Shipping and Delivery Question:
- “Did not get what I ordered”
- “Never received delivery order or refund”
- “Never received refund”
Request for Information Question:
- “About my pay check”
- “To request to speak to some one in charge”
- “Need to tell someone about all the covid cases at the Wendy's I work at”
Payments and Charges Question:
- “Missing debit card”
- “Unapproved charges”
- “Double charged”
Refund Question:
- “Refund”
- “Refund for undelivered order paid online”
- “Refund from canceled order”
Website/ Application Question:
- “Complaint/website”
- “App”
- “Complaint/websitecom”
Account Question:
- “I can't log in to my account forgot my user Id”
- “Can't log into my account”
- “Account problem”
Cards Question:
- “Transfer gift card balance to new phone”
- “I lost my pay card”
- “My credit card was charged and i did not receive my order”
Activation/ Cancellation Question:
- “I need cancel my order im waiting 1 hour”
- “Activate gift card”
- “Cancel an order”
Other Question:
- “To file a complaint”
- “Salad issue”
- “Wrongfully fired”
About
Manager, Customer Care, Drive-through
Burger, Sandwich, Salad
Pros: Good food, No pros recently, Food, Freak show of incompetent employees and managers, Customer service
Cons: Customer service, Worst service and food, Totaly incompitence and rudeness, Service, Poor food quality
Wendy’s is a large chain of fast food restaurants. It was founded by Dave Thomas in November 1969. Its headquarters is based in Dublin, Ohio, United States. Wendy’s is owned by The Wendy’s Company. Wendy’s menu consists primarily of cheeseburgers, chicken, fresh-made salads, fries, and frosty. The restaurant offers a wide selection of beverages. Kids menu is also available. The company owns more than 300 locations. About 6500 are franchised in 30 countries worldwide. Wendy’s offers a number of gift cards. There is My Wendy’s application for mobile devices with Android and Apple operating systems. The slogan of the company is as follows: "Now that’s better".
Wendys is ranked 79 out of 586 in Fast Food category
USA
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