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Contact Wendys Customer Service

How to Reach a Person at Wendys

Verified Contact Information

Toll-Free Number:

  • 1-888-624-8140
    TEXT OR CALL
Call Now
Send Message

General Info:

  • 1-800-352-5267
  • 1-916-445-1254

Legal:

  • 1-512-322-5200

Sales/ Reservations:

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    2309 S US Highway 1, Fort Pierce, FL 34982, USA
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    233 N US-131, Three Rivers, MI 49093, USA
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    252 E State St, West Lafayette, IN 47906, USA
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    260 N Main St, Moab, UT 84532, USA
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    2657 US-22, Union, NJ 07083, USA
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    2986 US Hwy 63, Rochester, MN 55904, USA
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    300 E Main St, Limon, CO 80828, USA
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    3336 N Roosevelt Blvd, Key West, FL 33040, USA
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    3800 US Highway 1, Monmouth Junction, NJ 08852, USA
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    39RH+82 Melbourne, Florida, USA
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    420 US-46, South Hackensack, NJ 07606, USA
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    4220 Elms Rd, Swartz Creek, MI 48473, USA
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    440 W 6th St, Junction City, KS 66441, USA
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    44304 US-27, Davenport, FL 33897, USA
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    4435 Northlake Blvd, Palm Beach Gardens, FL 33410, USA
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    4507 US-89, Flagstaff, AZ 86004, USA
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    4524 Browns Hill Rd, Pittsburgh, PA 15217, USA
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    468 E 17th St, Costa Mesa, CA 92627, USA
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Customer Service:

customercare@wendys.com

Investors/ Franchising:

investorrelations@wendys.com

Legal:

copyright@wendys.com
Copyright Infringement Inquiries
privacy@wendys.com
Privacy Inquiries
legal@wendys.com

Media:

mediarelations@wendys.com

Report Fraud:

security@wendys.com

Technical Support:

digital@wendys.com
dmca@pirkeybarber.com
DMCA Inquiries

Wendys Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Wendys Phone Number
1 (888) 624-8140
Average Hold Time
00:02:28
Average Calls duration
3 minutes
Most Popular Wendys Email Address
customercare@wendys.com
Wendys Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Wendys?

Most Popular Number:

(888) 624-8140
TEXT OR CALL
Total calls: 4 289 Issues resolved: 63 Last call: Jun 7, 2026

If you want your complaint to reach the company or if you have general question, use this Wendy's contact: 1-800-352-5267. You can also get support and information via this number.
To get help or receive answers, call this Wendy's customer service phone number:1-888-624-8140. The main goal of this support number is to solve your issues, take note of your comments and help with your concerns.
If you still need to contact the corporate office, you may write to their mail: Wendy’s Corporate Headquarters, 1 Dave Thomas Blvd., Dublin, OH, 43017.

Wendy's customer service hours may vary depending on the location. To make sure you can contact the support team, plan your calls for regular working hours from 9 am to 5 pm. The time should correspond to the location you want to reach.
You can email Wendy's customer service anytime by filling out the form at customer-care.wendys.com. Send a message via social media if the issue is not urgent. If you have their app installed, try to contact the support team through it.

If you want to leave a complaint or have other inquiries, you can fill out Wendy's customer complaints at their website. Click the Contact Us button in the bottom left corner of the main page or use the form at customer-care.wendys.com. You can get to the online form by typing your question into the field in the middle of the page. Along with suggested answers, you will find a Contact Customer Care button. Fill out the questionnaire by entering the required information. Share the details of your complaint in the field below. It will reach Wendy's email, and after investigating the details, you will receive a response.

You can contact Wendy's customer service team by emailing customercare@wendys.com with any questions or for support. The mentioned Wendy's customer service email handles all customer service-related inquiries and issues.

Wendy's corporate office is at 1 Dave Thomas Blvd, Dublin, Ohio 43017-5452, United States. Wendy's main office is the central hub for overlooking the company's operations.

You can also contact Wendy's customer care through the Wendy's app. The Wendy's application offers live chat support to its customers from 8 AM to midnight EST daily. Customers can also message the customer care team and talk to Wendy's. By creating an account, you will also start earning Reward points.

You can engage with Wendy's corporate office on several social media platforms to reach out to them. Wendy's team is active on various social media platforms, including Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube, where you can follow their latest updates and send a message to talk to Wendy's.

PissedConsumer Club

Contact Information

Wendys Website:

Wendys Help Center:

Corporate Office Address:

The Wendy's Company
1 Dave Thomas Blvd
Dublin, Ohio 43017-5452
United States

Fax:

+1 (614) 764-3330

Summary of Wendys Customer Service Calls

5.1K TOTAL
CALLS
02:51 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wendys?

Product/ Service Question:

  • “My food was cold, burned just upset”
  • “Complaint”
  • “Store complaint”

Staff Question:

  • “Manager was unprofessional and rude”
  • “Rude filthy restaurant”
  • “Manager at ***'s on summit ave have a nasty attitude towards me and he really talking nasty to me and also taking me off the schedule for no reason just because I asked him a question and also writing ne up for no reason”

Employment Question:

  • “Can’t get into Paylocity to get my W-2”
  • “W-2 form”
  • “Need advane on my paycheck”

Shipping and Delivery Question:

  • “Didn't get item I paid for”
  • “Continuous wrong order through drive thru”
  • “Lost item”

Request for Information Question:

  • “Info about my hire date”
  • “I need to talk with a person about a concern at ***'s in *** in *** ***”
  • “Interview update”

Payments and Charges Question:

  • “They charged me on my debit card $28.35 for two small chocolate frostys the young man did not give me a receipt I would like my money back”
  • “Got charged twice on my debit card and the service was awful”
  • “They. Wont accept me $100.00 bill in a $44.94 purchases restaurant #00004153. Is legal dnt take American money,”

Refund Question:

  • “Want refund now”
  • “I want a refund for my doordash order from last night it was cold there was no drink in one order the drink when we picked it up at they left it at the door fell in the floor there was no condiments no receipt and when I called my doordasher she hung”
  • “To get my money back”

Website/ Application Question:

  • “Parasite in food”
  • “App”
  • “They gave me the wrong store on the app and I just wasted a half hour of my damm life in the Wendy's I was at and ordered from my phone in. The other Wendy's is miles away! This is ***”

Account Question:

  • “Balance”
  • “Blocked account due to numerous pin that was wrong”
  • “Pp0 all right I'm sitting outside of a ***'s restaurant looking at the employees inside doing nothing they just have the doors locked and not serving no food”

Cards Question:

  • “Check gift card balance”
  • “Can't load gift card onto app”
  • “If I could use a health card that is paper copy health that I can renew on line and validated here in Las Vegas Nevada or it has to be a physical hard card copy of a health card”

Activation/ Cancellation Question:

  • “I need cancel my order im waiting 1 hour”
  • “Cancel order”
  • “Cancelling order online”

Return/ Replace Question:

  • “For my order to be replaced”
  • “Replace *** by husband ***”
  • “Racial issue @ restaurant in Charleston; waiting for return call x8 days; no help w customer service”

Other Question:

  • “Pissed off customer. Re:[PERSON_NAME][GEOGRAPHIC_DATA]. [GEOGRAPHIC_DATA] [GEOGRAPHIC_DATA] [GEOGRAPHIC_DATA]”
  • “Because”
  • “Missing Points”

Compare Wendys Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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