I have been working in this area for 11 years and visit a "fast food" restaurant 1-2 times a week, WITH OUT fail for the past several visits to this location at this time of day the fries are cool and soggy, and the burger is not even warm enough to start to melt the cheese, on one occasion the bottom bun was hard! I though I would your store another chance .... bad mistake!!!
I would think being one of the first lunch time customers I should be receiving very fresh food but it is obvious that this is yesterdays food warmed up!
The "FALSE" statement of "Welcome to Wendy's what can I make fresh for you!" is a farce!
I work with 57 people in my building and you can be sure that I will be sending an e-mail to them also. There is a Burger Kind and Arby's right nest to this Wendy's location and I will be giving my money to these establishments in the future.
Yesterday's microwaved (not even enough to warm the the burger) and soggy fries when I am one of the first Lunch Time customers is NOT ACCEPTABLE!!!!
I guess they figure a drive Through customer will get whet ever they get since a drive through customer most likely does not have time to come back and complain, or back back and get the FRESH food we are paying for!!
A very dissatisfied customer!