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Wendys in Schiller Park, Illinois - Wendy's buns

The buns you've switched to, at least in the Chicago area, are not very good. I've actually stopped going to wendys because of this. This program is only allowing me to submit my complaint if it is over 100 words, so I will add this - Why is it that if I order a double with ketchup only, I get a double with ketchup AND cheese? The guy behind the counter says they all come with cheese. Well, they all come with onion and tomato too, but I don't have to specifically say not to put them on. Ketchup only means ketchup only!
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3 comments
Anonymous
#722256

Is it hard to say no cheese? The burger is called Single Cheese because cheese is the main condiment that stays with plain and ketchup.

Some people order no bun burgers and some order veggie burgers. They no specifically what to say to get it right. So why can't you? Also they don't all come with onions and tomatoes.

Learn to be specific and learn the customs of the place you are eating.

My training along with anyone else that works at Wendy's involves making a number one burger automatically have cheese unless requested no cheese. Personally I do try to ask if the person wants no cheese if they ask for only "thun, thun, thun..." but it isn't my job to ask especially if it disrupts service time with the fact that I also have to suggestive sale.

Anonymous
#342773

Just say "no cheese" and get over it. The cheese is not like a condiment to them; it's the same as if you didn't want a bun, you'd have to SPECIFY that you don't want it.

How hard is that to do?

Two extra words in your order? Oh wow, it's so hard.

Anonymous
#241961

WAA WAA WAA!! Cook at home crybaby. :cry :cry :cry :cry :cry :cry

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Review
#218862 Review #218862 is a subjective opinion of poster.

Wendys in Washington, District Of Columbia - Wendy's

I visited Wendy's located in Bala Cynwyd, PA 19004 , the staff drop a few fries on the floor picked them up and put them back in fry tray and proceeded to use them to fill an order. When I bought it to the Managers attention she look at me and and walked away. I asked for the General Mgr name and contact.information and was told by the manager on duty she was not permitted to give anyone's name out to customers. I then noticed none of the staff was wearing a name tag. Needless to say, I left the store and will never return. How nasty can you get. Do not visit this store.
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Review
#214543 Review #214543 is a subjective opinion of poster.
Service
Wendys Manager
Loss
$8
Went to Wendy's on Vaughn Road in Kennesaw, Ga on 1/02/11 at 7:16 pm to be exact. We ordered 5 Jr Chz Deluxe and 2 lg fries. The bottom of the ticket states, "Always Fresh Never Frozen". How about, "COLD but not frozen". We had to reheat everything (except the...
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7 comments
Anonymous
#1779011

I've had cold dry burgers with non melted cheese. It's the one thing they should be getting right.

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Review
#214309 Review #214309 is a subjective opinion of poster.
Product
Wendys Burger
Loss
$12

Wendys in Brownsville, Texas - Pitiful service

went to the wendys in Palmhurst Tx and ordered a single with medium fries. When I got home I found only 10 fries that were looking a year old in the bag. How can the woman who waited on me not notice this. I guess she hates whites or just doesn't give a ***. If Dave was still alive I think something would have been done with her. It has been a week and I haven't heard a word from corporate wendys. I won't be wasting my money or my time on that worthless and sorry excuse for a fast food resteraunt ever again.
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1 comment
Anonymous
#229609

Blah, Blah, Blah, Blah!

STFT ***

Review
#213658 Review #213658 is a subjective opinion of poster.
the wendys at 2504.s.seneca has some of the most *** customer service i have ever seen we went their around 745 pm on 12/22/2010 and ordered 5 double stacks we went thru the drive thru all of them we got where room temp i turned around and went in with them i asked to...
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4 comments
Anonymous
#722259

1. What does anybodies race have anything to do with anything?

Get over yourself and welcome to the 21st century.

2. You ordered 5 double stacks during a time they probably weren't busy with orders but busy with other stuff. Of course you're going to get the evil eye here and there.

3. I repeat you ordered 5 double stacks.

More than likely at the time the grill operator only had 5 junior patties ready to serve. So the sandwich maker probably went ahead and made 2 double stacks while waiting on the rest of the meat.

You probably drove 10 miles to discover the expected reality of waiting to eat your food and made the *** decision to return and leave without even checking the food. All this could have been avoided had you just went inside and requested everything to be fresh...or better yet you could have just saved money and made food at home.

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Review
#212855 Review #212855 is a subjective opinion of poster.
Service
Wendys Customer Care
Loss
$99

Wendys in Yucaipa, California - Boyfriend and girlfrind working together i dont think thats aproval!

hello i want to know if its approval that a couple of boy and girlfriend can work together, from what i know is not allow, i have visit a wendy's in San Jose California and this is my 3rd time that i go there and i see this couple playing or jugging or kissing each other. if any ones know where can a make a complaint about this let me know email me please or if any one from wendy's company see this contact me so a can give you details of the store and this couple that work here, the guy is the manager there and the girl is an employee``` this is my email S4nj0s8princess@aol.com
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4 comments
Anonymous
#234961

Are they b*u*t*t*f*u*c*k*i*n*g on the counter? I'd have to draw the line at that. It certainly wouldn't be "approval."

Anonymous
#231087

How bout learning to spell? B4 u diss someones freedom of choice even if they do work together, u should f#^{k off and eat elsewhere!!!

And learn proper grammar if your gonna post stuff online! SH^T!!!

Anonymous
#225669

why dont you shut you mouth if you opene it just to say *** things ,dont bee lossing your time here ***!!!

Anonymous
#225491

Just mind your own business this has nothing to you with you,PERIOD!!!!

Wait a minute!! I bet you were involved with one of the two at one time, right???

Jesus, what a loser!!!

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Review
#211916 Review #211916 is a subjective opinion of poster.
Service
Wendys Manager

Wendys in Randallstown, Maryland - 45 days and "No Paycheck"

My wife has been an employee of Wendy's for 45 days and she has not received a paycheck yet, Today was payday and she was given an envelope, She opened it to see what appeared to be a check but was not "It was Blank". She had informed the manager to fix this error and as best the manager tried to fix the error...He had to tell my wife the bad news that she had to wait another 2 weeks for this weeks check and this check was going toward Christmas presents. I have been in Retail Management for 16 years and I have never seen such incompetence in all of my life. I don't even know how they stay in business.
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Review
#211784 Review #211784 is a subjective opinion of poster.
Service
Wendys Manager
Loss
$723

Wendys in Fort Lauderdale, Florida - Wrong order and price

I have order the same many times and the price is always about the same. Today 12-12-10 at 6:00 pm I order the same I always order. The cashier try to charge me over a dollar more than usually. When I told the cashier she corrected her self, but she was still wrong giving me the wrong total again. I told her what I usually get charge and she charge me that. What i found strange was that I seams that she was entering the order in the cash register, but not totaling the order . When I she gave me my order it was wrong and she never gave me a received. This was the Wendy's at Flagler st and 79 ave. in Miami
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Review
#211303 Review #211303 is a subjective opinion of poster.
Service
Wendys Cashier
My family went through the drive thru to buy dinner for us and brought it straight home - about 3 miles. The food was cold and obviously had been sitting there for quite some time. I tried to call the store to inform them of the need for improvement. We did not want...
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37 comments
Anonymous
#1759260

Just ordered a Dave Double its 4:17 pm. The meat is all dried out, bun is dry.

Employees all standing around not cleaning. Wont go back.

Can get a better burger at T Allen's, BK, too bad used to love this place. Lincolnway, South Bend In.

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Review
#211075 Review #211075 is a subjective opinion of poster.
So, I've loved Wendy's for years now, but dont get to eat there alot... sometimes the fries are cold, but oh well- no biggie. Well I went to get a family order one night; 12 jr. bacon cheeseburgers, 2 plain. So after a 25 min wait in the drive through I get home and...
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4 comments
Anonymous
#654578

A waste of time traveling to the Broomall store. Long slow lines. Never have gift cards near the holidays.

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Review
#208247 Review #208247 is a subjective opinion of poster.
Product
Wendys Burger