Wendys Reviews and Complaints
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Wendys, was very rude to me
My wife and I went to the drive through at wendy's 292 locataed at 701 E. North, Rapid City, SD. The frostie I ordered had icecream on the outside of the cup, so rather then get it on my car I sat there with a napkin and wipped it off. The employee through the window open and yelled "is there a problem" I just sat there stunned and responded "No, just cleaning the icecream off of my cup," he then slamned the window and I left. I have eataen at the one in Gillette, WY and have never had this problem, but Rapid City seems to have an attitute problem. Ken Giesbrecht (605) 393-8522
Wendys in San Jose, San Jose - Food was not appropriate.
I have now made three different purchases of products in San Jose, Costa Rica and was dissatisfied with all three. First off they advertise one price but won't sell the product at that price. Second they never have chocolate Frosty's never. And then just the other day i bought an economical combo when again there was no chocolate frosty but better yet the pickle and or the slice of cheese was thicker than the meat. The meat was thinner than the pickle and also thinner than the slice of cheese. I conpared them and showed all the other customers.
WENDYS -- They NEVER get it right
Wendys in Brooklyn, NY at Bay Parkway. Yes, just another Wendy's staffed by workers who don't listen and just don't care. There is nothing worse that getting all the way home with your food and then realizing that they screwed it up again. I ordered 2 homestyle chicken sandwiches with pickles ONLY. The girl at the window REPEATED to me PICKLES ONLY? and I said yes, nothing but pickles. Of course, I get home and I have a whole salad on top of my chicken. My kids ate their nuggets and fries and I blew 22 dollars on food I couldn't eat. Do they hire *** people on purpose, or was it just spiteful? Do they laugh at you when you leave without checking every wrapper because they know that they screwed you again?
Wendys in Davis, California - No customer service - can't greet or ask questions
Week before ordered double burger w/ may/pickle ONLY and got cheese. Went back to order correctly (that was MY fault?) and counter girl doesn't say anything to me. Finally after a couple minutes filling other orders and line fills out to 6 people, she finally says "For here or to go?" I ask if she is ready to take my order. I ask her if she always just says that, or welcomes people to Wendy's and asks the person if she can take their order, no response. I explain my order and ask for no cheese. Fills order, after I say HERE, give me the order in a bag TO GO. NICE! Listens well. Older lady behind listening to me very carefully, because I am talking very quietly. Apologized fir the bad experience. Only person to recognize me as a customer. The girl DID count out change very well, something not always done. Eat, go back up for a refill, girl ignores me or just does other things, and then "Regular Coke?"
Wendys in Milwaukee, Wisconsin - Wheres My Soda?
So I Go To Wendy's And The Lady Asks For The Order Like Usual. We Order A Jr Bacon Burger, 2 Small Frys, And A Large Coke. She Read The Order Back And It Did Say LRG COKE. Then We Get to The Window And The Lady Hands Us Our Food And Says Thank you. So We Pull Off Not Realizing She DIDNT Give Us Our Coke. Yes, I Should Have Realized Right Then And There... But i Dont Think its My Job To Check Everything I Ordered. They Should Give Me What I Ordered. So I Get Home And 5 Minutes Later I Say " They Didnt Give Me My Coke" So We Go Back To Get It. (We Went Thru The Drive Way Both Times)So We Saw The Lady We Saw The 1st Time. And Tell Her She Didnt Give Us Our Coke. The Bad Part Is That She Didnt Even Give Us Our Receipt. So The Manager Says Sorry We Cant Unless We Have A Receipt. I Mean I Understand That But Come On. Do You Think We'd Drive ALL The Way Back To Wendys (Which ISNT Close) To Lie About Not Getting A Coke!?!?! This Really Annoyed Me. They Couldve At Least Gave Me One "On The House" For All The Confusion! Mannn! That Pissed Me Off!!!!!!!!!!!
Wendys in Washington, District Of Columbia - Wendy's Tallahassee, near college ,bad service.
After waiting for 15min,after asking to pull forward and food would be brought out, Food was delivered without napkins, straw etc. Fries were limp. I had watched at least 6 cars drive through while waiting and get bags of food. I went in and was nice and manager said. "sorry". I called toll free and complained and guess what, same manager left message on my phone asking for call back but left no number! called corp.again with no response.Because they will get so much college biz that they can treat customers any way they want to. Just wait till they see the new signs going up on my auto driving around Tallahassee....dirty rotten scoundrels! Wendy died eat at a place that cares....lol
Wendys French Fries
Wendys in Buffalo, New York - Bad Service, Bad Food, Bad Restaurant
So today i went to the Wendy's Located in Amherst, NY on Maple.After a long day of school, i really had the taste for Wendy's. So when i walk in i'm the third person in line, not unusual, but the time it actually took me to get my food was rediculous. I was standing there for at least 10 minutes waiting. The lady had to yell in the bad multiple times in order for them to make one sandwich, and the restaurant wasnt even busy. So when i get my food, they forgot to give me bbq sauce, which is acceptable, but when i got homw and started eating the food is what really got me aggravated. I ordered 2 5 piece chicken nuggets, and all 10 chicken nuggets that i got tasted like theyve been sitting there for hours, they were also real chewy. So i got to eat the fries and at the beginning they tasted good, but as i got down to the middle of them, i gound a couple pieces of hair, which was discusting. I dont know if that particular restaurant was understaffed, had a loack off communication or had incopitent workers, but i do know that i will never go there again.
SPICY CHICKEN SANDWICH HOPELESS SANDWICH SOGGY BREAD VERY THIN SMALL ONE LETTICE LEAF OVERALL TASTELESS. I GOT FOR MY TEEN SON . HE HAD ONE *** THEN PUT ON TABLE SAYING DAD IT HAS NO TASTE . I HAD TO THROGH IN THE TRASH . IT HURT ME I WORK HARD TO MAKE MONEY.MY ONE HOUR LABOUR WAS IN THE GARBAGE . SO MUCH FRUSTRATING. SPICY CHICKEN SANDWICH HOPELESS SANDWICH SOGGY BREAD VERY THIN SMALL ONE LETTICE LEAF OVERALL TASTELESS. I GOT FOR MY TEEN SON . HE HAD ONE *** THEN PUT ON TABLE SAYING DAD IT HAS NO TASTE . I HAD TO THROGH IN THE TRASH . IT HURT ME I WORK HARD TO MAKE MONEY.MY ONE HOUR LABOUR WAS IN THE GARBAGE . SO MUCH FRUSTRATING.
Wendys in Clarksville, Tennessee - Wendy's Lost a Life Long Customer
I took my high school athletic team after our competition in Lawrenceburg, TN, to the local Wendy's. I specified my burger to be with lettuce tomato and cheese. When they gave me my food, it was a burger with everything. When I took it back they fixed another the same way. After the third burger I asked for my money back and the manager laughed at me. I have been a loyal Wendy's customer for 35 years but I will not go again. Never take food back unless you can watch it prepared or you will eat food off the floor or with spit or something on it! I complained to the Wendy's online twice and never got an answer. I even identified the manager for them and they never acknowledged my complaint at all. Goodbye forever, Wendy!!
Wendys in Newark, New Jersey - Broke my tooth on Wendy's food
I just cracked my back left molar on a Wendy's hamburger. There was a hard solid object in my burger which cracked my tooth. Unbelievable. To make matters worse, I also ordered a baked potato and there was something hard in that also. Thanks a lot Wendy's. I won't ever eat at your restaurant again. We trust you to make and sell food that will not hurt your customers. I only ask for safety - Is that too much to ask? Apparently so. I called and the manager told me they were sorry but there was nothing they could do.
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