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I was always a loyal customer to Wendy's - they were always my favorite even though I did sometimes have problems at certain locations. Mistakes happen, I get it. But last November I went to the drive-thru and noted one of my sandwiches missing from my bag when they...
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11 comments
Anonymous
#396118

What you should do, is go to every Township/City meeting open to the public and complain about it. Find other people who where messed over and demand the restaurants business license be revoked.

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Review
#251756 Review #251756 is a subjective opinion of poster.
Product
Wendys Sandwich
Loss
$3

Wendys in Minneapolis, Minnesota - Wendy's Disappoints Everyday

The "Everyday Value Menu" consists of just 8 small items. The Doublestack Burger has even been replaced by the significantly smaller Jr. Cheeseburger Deluxe. Yet time and again, I have left Wendy's empty-handed in utter disgust because several of the items on that list were significantly more expensive than the advertised price of 99 cents. Their tagline states, "Real Choices, Real Value, Everyday". The statement "Prices & participation may vary" is noted in MINISCULE print at the bottom of the menu. While this fulfills their obligation to admit that they reserve the right to worm their way out of offering these items at the advertised price, it still feels like cheating. Do they really expect customers to call around to every local Wendy's until they find one that will honor advertised prices? That would first assume that all such phone calls will be answered during peak hours of operation. That is very hard to believe, because it would take up a great amount of their staff's time and slow down counter service. Asking in person at the restaurant for the prices of each specific item would lengthen the amount of time spent waiting in line for one's turn to "check market prices" as it were. Neither option is very appealing. Better to do business elsewhere. My family used to LOVE Wendy's for its unique menu. Now we don't even bother to include them in our fast food options. I believe Dave would be disappointed by how far they have strayed from the family-friendly values he cherished.
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6 comments
Anonymous
#324755

Thank you for this. Made my day

Anonymous
#319661

Wendy's... The food has gone completely downhill ever since Dave Thomas died.

The fries are served cold and always undercooked or overcooked in a new oil that tastes more like oil and less like potatoes. The burger is loose and tastes frozen. Cause it is. The buns, in addition to having some new gritty stuff stuck to them, are hard and thick and all you can taste.

On top of this, their prices keep going up.

I used to go about twice a week, but now I don't go at all. They've gone from the best fast food out there to one of the worst.

steven sense
#319411

Wait, you had to go to Wendy's several times to confirm the prices had went up? And just in case you haven't been to the grocery store or watched the news recently--prices are going up on everything.

When prices of beef, dairy, etc. go up, so does the cost you are charged at restaurants.

Also, yeah their fries are terrible. I just drive-thru and get a burger or spicy chicken and get a drink at a convenience store.

Anonymous
#319405

Am I the only one out there that hates Wendy's new fries. They taste like the potatoes were not washed well.

yuk! Dirty potatoes.

Anonymous
#318292

Exactly.The Doublestack,5 Piece Chicken Nuggets,etc all went from 99 cents to 1.29.

REALLY? a THIRTY PERCENT increase?come on,just ridiculous.Like they can't afford to sell that 2nd little beef patty or the 5 piece nuggets for a buck anymore.

Anonymous
#318282

Wow dude prices are on the menu.

Complaining that your cheeseburger is more than $0.99 is pretty ridiculous.

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Review
#251257 Review #251257 is a subjective opinion of poster.
Product
Wendys Cheeseburger

Wendys in Grayslake, Illinois - Dave Thomas is PISSED OFF in Heaven Right Now!

Me and a friend went to the Wendys on Grand Avenue in Gurnee,Illinois after seeing Captain America.I order my food,an Asiago Chicken Combo meal. I stand there waiting for almost 10 minutes as 2 people in the kitchen stand flapping there jaws and joking around while 2 others are stuck with all the work. The guy who took my order put my fries in the paper container and on my tray immediately after putting my order in,which is *** because the sandwich isn't ready yet and the fries get cold in the meantime (I have noticed this is done at other Wendys too.) So in the 10 minute wait,he throws out my now cold fries and replaces them,which is cool of him.But when he throws them out,I notice the trash can IS FULL OF FRIES!This guy wastes food that people in Africa would kill to have!So I get my full meal,and go to sit down and enjoy it as my friend is still waiting for his food,also for about 10 minutes now.I *** in,the chicken is lukewarm,almost no sauce,and the bun is kind of dry.My friend finally gets his food,unwraps the Double Bacon Deluxe he ordered...AND IT'S A CHICKEN SANDWICH. He takes it back up there,the guy doesn't apologize or anything,just gave him a grunt,like a monkey or something.This poor,homeless looking old black guy who could only buy a 1 dollar chicken sandwich,AND HAD TO DO IT WITH CHANGE,asks "Are you just gonna throw that out?"The *** nozzle behind the counter says "Uhhh YEAH",real smart ***,and the poor looking guy says "is there any way I could have it?"Smart *** *** nozzle says"UHHHH do you have the money to pay for it?"knowing of course that he doesn't.Poor guy says "well no,but..."Then the *** nozzle just silently throws it in the trash...WHILE STILL MAINTAINING EYE CONTACT W/ THE POOR DUDE!I know for a fact there is a place in *** next to Hitler for this little ***!! My friend gets his replacement sandwich...AND IT'S A QUARTER POUND SINGLE WITH CHEESE AND EVERYTHING ON IT!!My friend gets pissed,asks for his money back.Douch Nozzle who is Going to *** When He Dies says he can put in another order and THROWS THE SANDWICH OUT.My firend DEMANDS his money back,the guy puts up a fuss,gets the manager. Manager comes out,doesn't even ask what's wrong,just gives him his money and we're about to leave...when SOMEONE SLIPS ON THE WET FLOOR BECAUSE THE LADY WHO WAS JUST MOPPING IT DID NOT PUT UP A CAUTION SIGN! He was a young guy,and caught himself before making full contact w/ the ground,so he's okay,but come on. This is the most dysfunctional Wendys...no,the most dyfunctional BUSINESS I've ever seen.Lazy,smart ***,cruel,apathetic,wasteful employees.MAY THE GHOST OF DAVE THOMAS TAKE VENGEANCE ON YOU AS YOU SLEEP,DOUCHEBAGS!!!
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3 comments
Anonymous
#319646

Just so you know "US = Wendy's". They have a team of young people come online and try to do damage control.

But the JIG is UP!

Everyone is starting to see what a really GREEDY corporation wendy's is, all they care about is cutting costs and don't care about customers at all, they laugh each time a sucker comes in, and they prove that by stealing from you. Nice comment they wrote, they think their clients are ***

Anonymous
#318069

To "us": Fool,were you there?You did not see what I saw,or hear what I heard.I was there,I experienced these events,and I have made them known to the world...the only "bogus" text on this page so far is your comment.Scumbags troll the internet and speak of what they are ignorant of.

Leave me be.

Anonymous
#317383

Get a life and quit writting bogus complaints. You are the S C U M B A G !! :upset :upset :upset :upset

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Review
#250994 Review #250994 is a subjective opinion of poster.
Product
Wendys Combo Meal
Loss
$6

Wendys in Beijing, Beijing - Bridemaid dress

I did order some bridesmaids dresses from storeofdress al. I have to say those were very well done. I was very please with them. Also would like to let all of your guys to know that everything did arrive on time and great service in that way. Thanks storeofdress!!! It well exceeded my expectations. I was quite nervous and skeptical of ordering a dress from china over the internet but am very pleased with the results. I am very impressed with this site and would recommend it to anyone looking for a deal.Thanks for storeofdress make so beutiful dress for me .
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1 comment
Anonymous
#381414

It's obvious from your use

of the English language that

you are the owner of this

for-*** chinese *** company.

Do you really think anyone

won't see through your fake

review. Liar! :(

Review
#250329 Review #250329 is a subjective opinion of poster.
Loss
$253

Wendys in Richardson, Texas - False advertisment

So today July 13,2011 I went to the wendy's located at 1981 Forth Worth ave and I order a small shake when I realized the menu said the medium and the Large was a dollar. When i asked i was informed that a medium was 1.73. I was force to get a small which outraged and behooved me. I don't you should false advertise and get the hopes of young kids up only to crash them down. I also was outraged by the size of the small.I hope you guys can find a way to fix it
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1 comment
Anonymous
#342771

Wendy's doesn't serve a medium sized shake, they only come in small and large. Also, none of the shakes are a dollar.

I think you actually mean a Frosty, which does come in small, medium, and large, but none of the sizes are sold for a dollar, much less a medium or large sized Frosty.

The medium Frosty is 12 ounces and the large is 20 ounces, could you really imagine them selling that for a dollar?! You just can't read a menu.

Review
#248801 Review #248801 is a subjective opinion of poster.

Wendys in San Francisco, California - Sold me bread with mold on it.....

I bought a number 6 combo for lunch, when I arrived at my office and open the spicy chicken sandwich bag. There was a big green furry spot just steering at me. "Wait the Wendy's worker did not see that before they folder the sandwich up" Wow. I have pictures to prove it, if only i can post them up. Very displeased at Wendy's the only fast food chain I will eat from. It will all change from now, I called the head office and I was told someone will contact me, I'm waiting on that one. WTMC
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2 comments
Anonymous
#317228

To be honest I only posted this to get back at Wendy's for firing me. None of this happened.

I don't have pictures because it never happened. Just needed to vent.

Anonymous
#311300

Whoops! Someone wasn't paying attention that day!! I would give Wendy's a second chance.

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Review
#248222 Review #248222 is a subjective opinion of poster.
Product
Wendys Sandwich
I went to the drive thru in south philly Wendy's and had a terrible experience. They made me wait 15 mins or more, then served RAW CHICKEN NUGGETS, ice cold uncooked, and put my chili in the bag sideways open. When I picked up the bag the whole chili spilled all...
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1 comment
Anonymous
#319672

Wendys never makes me wait, all of the food was cooked a few hours earlier, so it's always ready. It my not be soft, it may not be hot, but you can always count on it being gross, and the kids like to play road hockey with the burgers.

They don't care if your chili spills inside the bag, and same thing applies for the cheese sauce for the potatoe, they don't care, and i think it's a game to see how many people will just accept a bag full of chili and cheese sauce spilled all over everything else. Post your complaints here and make sure ALL your friends see your thoughts on your facebook wall, wendy's really hates that when they get bad mouthed on facebook, because it scares them, and can go VIRAL in a matter of seconds, definitely impacting their bottom line.

Review
#244167 Review #244167 is a subjective opinion of poster.
Coworker took my glasses claim she did not know who's they were. I have had management yell at me in front of crew and customers I have to go to the bank all time to get one's and fives and had to go to other Wendy for things we did not have on my owe gas I was do my...
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12 comments
Anonymous
#1057370

You should've stayed, you don't even know the difference between *their* and *there*

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Review
#238245 Review #238245 is a subjective opinion of poster.

Wendys in Markham, Ontario - Toothless at Wendy's

A while back my family and I stopped in at WEndys for dinner, the service was good and the food seemed fine then as i was chewing my chicken I bit down on a pebble that shattered 3 teeth, causing a reflex *** which caused even more damage. Bleeding and upset we asked for the manager, I was then escorted out of the store by a short heavyset black woman and handed a dollar off wooden token as she pushed me out the door.A few days later I finally was able to see a dentist and was told that I was looking at approx $26800 in dental work, now until that day i had a perfect set of teeth. I waited a few days and called KFC corporate headquarters, I explained what happened and was told that they would get back with me, that has never happened, I have spent over $9000 since that day and it has gotten progressively worse, at a recent dentist visit I was told Im now looking at $50000 to fix this mess and never so much as a word from KFC to this day.A lawyer called me out of the blue one day and I was told that I was one of 4 people that it happened to at that store, and wanted to know if i wanted legal help, I said no thinking they would do what right, silly me HUH!! Set up a dentist so I can get this fixed, It now has caused a lot of health problems, I cant eat, and have been on antibiotics for almost a year now. All I want is for them to do the right thing and pay the darn dental bill.
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6 comments
Anonymous
#321740

First you said wendy's, then all of a sudden it's KFC? You *** up your own lie *** toothless ***

Anonymous
#289209

Heres an easy fix.. Get dentures, its actually cheaper

Anonymous
#286476

ALso posted the exact same complaint on planetfeedback, each site has a different company. I think he is hoping someone will send them money.

Anonymous
#285830

*** lists Wendys and KFC in this same complaint! Get a life. :roll :roll :zzz :zzz :upset :sigh

NerdlingerSS
#285817

Posted exact same complaint with exact same $$$$$$, etc. except the place was KFC. MY3Cents

Anonymous
#285813

I dont believe a word your saying.

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Review
#237483 Review #237483 is a subjective opinion of poster.

Wendys in San Antonio, Texas - How to handle your complaint

When going into any fast food where a spy video camera. That way if something does happen,when you call in your complaint you can tell them you have the entire incident on video. Sit back and see what happens. Then,if nothing does, put the video online so everyone can see it. If enough people do this, then, maybe, something will be done. Yes, there is always a chance that you might get sued. But,if you do not follow through with your complaint, then you can be guaranteed that nothing will be done. These stores are in operation to make money. When they see that more and more people have stopped buying from them, This might be a wake-up call.
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1 comment
Anonymous
#289192

I have a better suggestion.. Start a class action law suit, tis better to sue than be sued.

Review
#236243 Review #236243 is a subjective opinion of poster.