Wendys Reviews and Complaints
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I was always a loyal customer to Wendy's - they were always my favorite even though I did sometimes have problems at certain locations. Mistakes happen, I get it. But last November I went to the drive-thru and noted one of my sandwiches missing from my bag when they...
Wendys in Minneapolis, Minnesota - Wendy's Disappoints Everyday
The "Everyday Value Menu" consists of just 8 small items. The Doublestack Burger has even been replaced by the significantly smaller Jr. Cheeseburger Deluxe. Yet time and again, I have left Wendy's empty-handed in utter disgust because several of the items on that list were significantly more expensive than the advertised price of 99 cents. Their tagline states, "Real Choices, Real Value, Everyday". The statement "Prices & participation may vary" is noted in MINISCULE print at the bottom of the menu. While this fulfills their obligation to admit that they reserve the right to worm their way out of offering these items at the advertised price, it still feels like cheating. Do they really expect customers to call around to every local Wendy's until they find one that will honor advertised prices? That would first assume that all such phone calls will be answered during peak hours of operation. That is very hard to believe, because it would take up a great amount of their staff's time and slow down counter service. Asking in person at the restaurant for the prices of each specific item would lengthen the amount of time spent waiting in line for one's turn to "check market prices" as it were. Neither option is very appealing. Better to do business elsewhere. My family used to LOVE Wendy's for its unique menu. Now we don't even bother to include them in our fast food options. I believe Dave would be disappointed by how far they have strayed from the family-friendly values he cherished.
Wendys in Grayslake, Illinois - Dave Thomas is PISSED OFF in Heaven Right Now!
Me and a friend went to the Wendys on Grand Avenue in Gurnee,Illinois after seeing Captain America.I order my food,an Asiago Chicken Combo meal. I stand there waiting for almost 10 minutes as 2 people in the kitchen stand flapping there jaws and joking around while 2 others are stuck with all the work. The guy who took my order put my fries in the paper container and on my tray immediately after putting my order in,which is *** because the sandwich isn't ready yet and the fries get cold in the meantime (I have noticed this is done at other Wendys too.) So in the 10 minute wait,he throws out my now cold fries and replaces them,which is cool of him.But when he throws them out,I notice the trash can IS FULL OF FRIES!This guy wastes food that people in Africa would kill to have!So I get my full meal,and go to sit down and enjoy it as my friend is still waiting for his food,also for about 10 minutes now.I *** in,the chicken is lukewarm,almost no sauce,and the bun is kind of dry.My friend finally gets his food,unwraps the Double Bacon Deluxe he ordered...AND IT'S A CHICKEN SANDWICH. He takes it back up there,the guy doesn't apologize or anything,just gave him a grunt,like a monkey or something.This poor,homeless looking old black guy who could only buy a 1 dollar chicken sandwich,AND HAD TO DO IT WITH CHANGE,asks "Are you just gonna throw that out?"The *** nozzle behind the counter says "Uhhh YEAH",real smart ***,and the poor looking guy says "is there any way I could have it?"Smart *** *** nozzle says"UHHHH do you have the money to pay for it?"knowing of course that he doesn't.Poor guy says "well no,but..."Then the *** nozzle just silently throws it in the trash...WHILE STILL MAINTAINING EYE CONTACT W/ THE POOR DUDE!I know for a fact there is a place in *** next to Hitler for this little ***!! My friend gets his replacement sandwich...AND IT'S A QUARTER POUND SINGLE WITH CHEESE AND EVERYTHING ON IT!!My friend gets pissed,asks for his money back.Douch Nozzle who is Going to *** When He Dies says he can put in another order and THROWS THE SANDWICH OUT.My firend DEMANDS his money back,the guy puts up a fuss,gets the manager. Manager comes out,doesn't even ask what's wrong,just gives him his money and we're about to leave...when SOMEONE SLIPS ON THE WET FLOOR BECAUSE THE LADY WHO WAS JUST MOPPING IT DID NOT PUT UP A CAUTION SIGN! He was a young guy,and caught himself before making full contact w/ the ground,so he's okay,but come on. This is the most dysfunctional Wendys...no,the most dyfunctional BUSINESS I've ever seen.Lazy,smart ***,cruel,apathetic,wasteful employees.MAY THE GHOST OF DAVE THOMAS TAKE VENGEANCE ON YOU AS YOU SLEEP,DOUCHEBAGS!!!
Wendys Combo Meal
Wendys in Beijing, Beijing - Bridemaid dress
I did order some bridesmaids dresses from storeofdress al. I have to say those were very well done. I was very please with them. Also would like to let all of your guys to know that everything did arrive on time and great service in that way. Thanks storeofdress!!! It well exceeded my expectations. I was quite nervous and skeptical of ordering a dress from china over the internet but am very pleased with the results. I am very impressed with this site and would recommend it to anyone looking for a deal.Thanks for storeofdress make so beutiful dress for me .
Wendys in Richardson, Texas - False advertisment
So today July 13,2011 I went to the wendy's located at 1981 Forth Worth ave and I order a small shake when I realized the menu said the medium and the Large was a dollar. When i asked i was informed that a medium was 1.73. I was force to get a small which outraged and behooved me. I don't you should false advertise and get the hopes of young kids up only to crash them down. I also was outraged by the size of the small.I hope you guys can find a way to fix it
Wendys in San Francisco, California - Sold me bread with mold on it.....
I bought a number 6 combo for lunch, when I arrived at my office and open the spicy chicken sandwich bag. There was a big green furry spot just steering at me. "Wait the Wendy's worker did not see that before they folder the sandwich up" Wow. I have pictures to prove it, if only i can post them up. Very displeased at Wendy's the only fast food chain I will eat from. It will all change from now, I called the head office and I was told someone will contact me, I'm waiting on that one. WTMC
I went to the drive thru in south philly Wendy's and had a terrible experience. They made me wait 15 mins or more, then served RAW CHICKEN NUGGETS, ice cold uncooked, and put my chili in the bag sideways open. When I picked up the bag the whole chili spilled all...
Coworker took my glasses claim she did not know who's they were. I have had management yell at me in front of crew and customers I have to go to the bank all time to get one's and fives and had to go to other Wendy for things we did not have on my owe gas I was do my...
Wendys in Markham, Ontario - Toothless at Wendy's
A while back my family and I stopped in at WEndys for dinner, the service was good and the food seemed fine then as i was chewing my chicken I bit down on a pebble that shattered 3 teeth, causing a reflex *** which caused even more damage. Bleeding and upset we asked for the manager, I was then escorted out of the store by a short heavyset black woman and handed a dollar off wooden token as she pushed me out the door.A few days later I finally was able to see a dentist and was told that I was looking at approx $26800 in dental work, now until that day i had a perfect set of teeth. I waited a few days and called KFC corporate headquarters, I explained what happened and was told that they would get back with me, that has never happened, I have spent over $9000 since that day and it has gotten progressively worse, at a recent dentist visit I was told Im now looking at $50000 to fix this mess and never so much as a word from KFC to this day.A lawyer called me out of the blue one day and I was told that I was one of 4 people that it happened to at that store, and wanted to know if i wanted legal help, I said no thinking they would do what right, silly me HUH!! Set up a dentist so I can get this fixed, It now has caused a lot of health problems, I cant eat, and have been on antibiotics for almost a year now. All I want is for them to do the right thing and pay the darn dental bill.
Wendys in San Antonio, Texas - How to handle your complaint
When going into any fast food where a spy video camera. That way if something does happen,when you call in your complaint you can tell them you have the entire incident on video. Sit back and see what happens. Then,if nothing does, put the video online so everyone can see it. If enough people do this, then, maybe, something will be done. Yes, there is always a chance that you might get sued. But,if you do not follow through with your complaint, then you can be guaranteed that nothing will be done. These stores are in operation to make money. When they see that more and more people have stopped buying from them, This might be a wake-up call.
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