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Wendys in Anderson, Indiana - Ridiculous

Let's start it all off with the prices here are outrageous. I didn't eat since 11 AM (lunch) and I was very busy during the day and I finally got a break at 9:15. I thought, heck, I'll just go to Wendy's. So they completely screwed my order up and gave us an extra small fry? The fries were cold and I also got a frosty. Total amount was like $11.00 and so I did what anybody with a brain would do. I stormed off around my house in a rage being pissed off about it and stopped, threw all of that dog food away (Actually, I wouldn't even give it to my dog.) I understand this is employee error but if I pay $11.00 for a meal, I want it to be PERFECT. I will NEVER eat Wendy's for the rest of my life and let's just say I have a lot of life left to live.
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3 comments
Anonymous
#663538

Unfortunately, if you go to a fast food restaurant where employees are expected to make 20-second sandwiches because customers like you want their food 'fast', they will never be perfect.

If you had a problem, you should have taken the back, told them what you ordered vs. what you actually got, & they would have fixed it.

The fact that you allowed the mistake to go uncorrected & then stormed around at home about it is your own *** fault.

Mistakes are made, *** happens. It's up to you to make the effort to get it resolved.

Anonymous
#644304

Your a winny little ***. *** happens.

I work at Wendy's and maybe they messed up your order once. And your fries couldn't of been cold considering they sit under a heat lamp.

Why don't you cry about it some more though.. Probably might solve the problem.

Anonymous
#632336

I hope your temper tantrum made you feel better.

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Review
#397781 Review #397781 is a subjective opinion of poster.
Loss
$11
Tags
  • Cognition

Wendys in Deltona, Florida - Given strawberry "water" instead of strawberry tea half empty fries...

I ordered Pacific cod sandwich combo with a medium strawberry tea through the drive through. When I pulled up to the window they already had my food ready and there were 3 staff member standing there just twiddling their thumbs. The sandwich was okay and the fries were fresh but the container of fries was half empty. My tea looked good, when I took a sip it was water! I don't know if it was on purpose or what. Very gross and so disappointing! I couldn't turn around to go back because I had to rush to get to work but I will be calling the manager and corporate!
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2 comments
Anonymous
#663541

Are you seriously complaining that they already had your food ready & at the window? Especially since it was all hot & clearly not premade [as per your "fries were fresh" comment].

Isn't that the POINT of "FAST" FOOD?

I mean really, if you had waited for any amount of time, I'm sure you'd be complaining about that too. So what exactly do you want since apparently there is no happy medium?

Anonymous
#630355

Why didn't you sit there and wait until they noticed you, so you could complain? Or you could have pulled around to the front and went in with your order to complain, and they would have corrected it.

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Review
#396604 Review #396604 is a subjective opinion of poster.
Loss
$7
Hello PC, I'm an OTR Truck Driver and believe you me, I've been around this US...One thing I do know is that you better be careful ordering a #7 at Wendy's....I ordered a Fish Combo and of course they were out of fish...So I settled for a #7 and told the "Kid" at the...
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2 comments
Anonymous
#690545

This is *** because at wendys we don't use microwaves to heat the food. The chicken is fried not reheated.

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Review
#395203 Review #395203 is a subjective opinion of poster.
Tags
  • The Register

Wendys in Metairie, Louisiana - Horrible burger

I decided to buy a Wendy's hamburger for the 1st time in many years. First, I was a little surprised by the price of $4.12, but no biggie......until I got home and looked at it. It certainly wasn't very big. Considerably smaller than a BK Whopper. Worse, it was flavorless. I lifted the top bun to take a look and all I saw was a sad little gray/brown burger, a leaf of wilted lettuce, a cardboard tomato and pickles that were the only decent thing about the burger. I was pissed I had spent $4.12 for such a pitiful burger. I decided I will never patronize Wendy's again. And, correct, I sent a message to Wendy's website but received no response. Suck it Wendy!
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Review
#395037 Review #395037 is a subjective opinion of poster.
Loss
$4

Wendys in Mobile, Alabama - Donna Barfield (bammagrl@yahoo.com)

My sister inlaw and myself stoppedin at your location on Goverment Street in Mobile Al Thursday for lunch on our way to the doctor, we ordered two baconater meals, we were charged for and given three, at least we got what we were charged for but as I tried to explain to the lady there was only two of us what were we going to do with a third meal, but if that was not bad enough the two that we did try to eat was so greasy that they ended up in the trash so we left with our pockets and stomachs empty and very unhappy with Wendy's and I have been eating at wendy's for a very long time but not sure that I will ever go back.
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3 comments
Anonymous
#637023

dude, they no longer cook to order outside of lunch and dinner, go check for yourself and stop repeating this nonsense!

Anonymous
#624645

What do you expect from a sandwich that has bacon on it? That being said I have never had a hamburger that was cooked on a grill that was greasy.

Also it isn't as if Wendy's cooks their food ahead of time and lets it sit under heat lamps.

They cook their food as it is ordered. Something is wrong here.

Anonymous
#726053
@anonymous

That's funny. The fries, nuggets, burgers, chickens, and potatoees all have hold times.

The hold times mean that within a given time 2minutes-2hours the product is to be discarded. If we cooked everything to order people would be waiting for just about everything.

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Review
#393660 Review #393660 is a subjective opinion of poster.
Loss
$20

Wendys in El Paso, Texas - Very bad services BAD

dinner just did not want to try to go through the service window down to buy me a hamburger took over 15 minutes to wait on the cashier walked by playing and passing through the service window did not last even 5 min with your order check, I told the manager about your poor service and laughed as he said that many people had lost someone besides that nothing happens in the corporate offices do not do anything to do what I wanted at the end they did not do anything, now or complain and complain or how or where that no complaints this page for step in step in Texas Montwood shop
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1 comment
Anonymous
#624647

You must have been drunk when you posted your alleged complaint. Poor grammar, poor punctuation and capitalization. If you want to be taken seriously post things that make sense.

Review
#393651 Review #393651 is a subjective opinion of poster.
Loss
$18

Wendys in Columbia, South Carolina - Food

On Tuesday, March 12, 2013, I visited Wendy's and ordered the new fish sandwich. I took it home with me. When I opened it I could not believe what I saw. The fish was overcooked around the edges(hard), the lettuce was a very small wilt bad leaf with a dab of tarter sauce(dry sandwich). I make a much better fish sandwich with added tomato for less than $4.00. I have visited many Wendy's and I don't understand why they are so inconsistent. Maybe they could go to training with Chick-Fil-A. I used the bun and cut off the hard part of the fish and add what I wanted on the sandwich. I did not make one in the first place because I did not have the fish.
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Review
#392760 Review #392760 is a subjective opinion of poster.
Loss
$4

Wendys in Clearwater, Florida - Sexual harassment

I have been a excellent employee of Wendys for 7 months. Not only am I am a minor working 40 hours a week to include closing the store and going to school but I have done it with no complaints. In the past 2 months I have had to make 2 complaints to the general manager about a manager and another employee sexual harassing me. Not only was nothing done to the manager who has had other complaints for touching females done but she told them both who made the complaints and that made my harassment worse. This is the worst feeling for me since I am only 17.
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Review
#392276 Review #392276 is a subjective opinion of poster.

Wendys in Jersey City, New Jersey - Education

I work at Wendy's and the level of complaints is ridiculous. for everyone who complains that the food sits there for days, rewatch the commercials, WE MAKE IT FRESH WHEN YOU ORDER IT,IT ISN'T McDs!! Also, when we are inundated with people in a hurry at the window and people inside, WE CANNOT GET EVERYONE'S FOOD OUT IN LESS THAN A MINUTE ALL OF THE TIME, WE ARE HUMAN.You need to figure out that you are not the only one in line. Take a deep breath and relax. While some of you have valid complaints, the rest of you are vulgar and make us all want to spit in your food
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1 comment
Anonymous
#622104

I agree with you. Also the places that have the food already prepared and under heat lamps, can't always have the food ready as fast as some rude customers expect it to be ready.

Review
#392251 Review #392251 is a subjective opinion of poster.
Waited to be waited on, employee walk up front by me and said nothing then walked away to the back like I wasn't even there. When someone else came up front took order and waited, watching them put food in microwave. When I got my food, I left for work. While driving...
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1 comment
Anonymous
#621719

Now that there is some funny stuff!!!!!!!! Get real!!!!!!!!!! :grin :grin :grin :grin :grin :grin :grin

Review
#392074 Review #392074 is a subjective opinion of poster.
Loss
$3
Tags
  • Eating