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Wendys in Miami, Florida - RUDE ASSISTANT MANAGERS AT WENDY'S RESTAURANT

I WAS SO DISAPPOINTED ON HOW THE ASSISTANT MANAGER ARE TREATING THE EMPLOYEES AT THE RENOVATED WENDY'S ON BIRD ROAD. I WITNESS AN ASSISTANT MANAGER YELLING AND SCREAMING AT TWO CASHIERS, ONE OF THEM DID NOT KNOW ENGLISH AND THE OTHER WAS JUST DOING HER JOB AND A YOUNG MAN THAT LOOKED LIKE WAS PREPARING THE ORDER AS THE CASHIERS WAS TAKING THE ORDERS. THE CUSTOMER THAT WAS IN FRONT CONFRONTED THE ASSISTANT MANAGER THAT REFUSED TO GIVER HER NAME AS SHE WAS NOT WEARING A NAME TAG AND EVERYONE ELSE DID, AS THE CUSTOMER POINTED OUT THAT SHE SHOULD NOT BE YELLING AT THE EMPLOYEES IN SPANISH AND TREAT THEM LIKE THEY DONT KNOW WHAT THEY ARE DOING. THE ASSISTANT MANAGER GAVE THE CUSTOMER A DIRTY LOOK AND HELD UP THE LINE. AT THIS POINT I LEFT AND WAS TRULY WAS DISAPPOINTED ON HOW THE EMPLOYEES ARE BEING TREATED. AS AN OWNER OF A COMPANY I WOULD NOT TREAT MY EMPLOYEES IN A RUDE MATTER. I WILL NOT RETURN TO THAT WENDY'S RESTAURANT AGAIN AND WILL GO TO THE TOP AS FAR AS THE HEADQUARTERS TO FILE A COMPLAINT AS TO WHAT I WITNESS.
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1 comment
Anonymous
#907780

Of course you own a business and of course you are so intelligent that you know what had been going on. Also unless you and the other customer speak and understand Spanish fluently, you know everything that was being said.

For all you know they could have been joking around right before you entered. Keep you nose on your own face.

Review
#563450 Review #563450 is a subjective opinion of poster.
Reason of review
Poor customer service

Wendys in Winnipeg, Manitoba - NOT GETTING WHAT I ORDER

I WENT TO YOUR STORE AT 1609-B KENASTON BLVD WINNIPEG MANITOBA CANADA & ASKED FOR A DOUBLE BACON CHEESE BURGER WITH ONLY MUSTARD. I ENDED UP TAKING IT BACK TO THEM 6 TIMES TO GET IT RIGHT. NOT TO BE MEAN OR ANYTHING BUT IT WOULD BE NICE IF YOUR EMPLOYES SPOKE & UNDERSTAND ENGISH THIS IS NOT THE FIRST TIME I'VE HAD TROUBLE WITH YOUR STORES IN WINNIPEG THIS IS ENOUGH TO STOP ME FROM EATING IN YOUR STORES ANYMORE. ITS A SHAME AS I'VE BEEN EATING IN YOUR STORES FOR A LONG TIME & USED TO LIKE YOUR FOOD ALSO YOUR HAMBURGER'S WASN'T SO GREASEY
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2 comments
Anonymous
#978231

Stop being a fat f###

Anonymous
#921894

I find it hard to believe you took a burger back six times before they got it right. If that's true, then you are an ***.

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Review
#563180 Review #563180 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$11
Preferred solution
Let the company propose a solution
Tags
  • Eating

Wendys in Southbury, Connecticut - Worst sandwich I ever had

1.0
Details
I bought a 1/4 pounder with cheese and everything looked like it was sitting around for a long time. Meat was overcooked. Bun was dry and flaky. Inside was barely any condiments. Wife's salad was dry and wilted. We had sat down to eat and when we opened our meals both of us asked for extra condiments. My wife went to the counter and complained, asking for the manager in charge. He never came up front or sent anyone to find out what we wanted. I asked for money back but was told my attendant that he could not do anything about this. As we left we noticed from the car someone came up. This was 20 minutes later. It was Saturday the 22nd.
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1 comment
Anonymous
#906091

The only foods that Wendy's prepares ahead of time are the salad. All sandwiches and fries are made as each item is ordered.

Review
#562065 Review #562065 is a subjective opinion of poster.
Cons
  • Worst service and food
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

Other Product Review

It was horrible. They toke forever and then put every thing in one bag and it fell and dropped all over the side walk and when I Tryed to call them and tell them. They wouldn't pick up. I will no longer be going to Wendy's
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Review
#560779 Review #560779 is a subjective opinion of poster.
Reason of review
Poor customer service

Wendys - Cheeseburger Review from Indianapolis, Indiana

Recently my husband bought me one of Wendy's portobello mushroom bacon cheeseburger, while eating it I found a plastic bag corner edge large enough to choke me. Husband bought this item at 11:23pm on a Wednesday night, not a busy night to make this kind of huge error. I called the next day and spoke with someone who said they were a manager and worked the time in question and said she couldn't see how that could possibly happen, because she watches the workers closely. I then was told the the mushroom and cheese sauce is in plastic bags and microwaved and cut opened and put on sandwich. Well duh there's the plastic. She then said she would replace the burger, I said why would you think I would take a chance eating anything there ever again. Manager basically made light of it like I was blowing it out proportion. The Wendy's was in greenwood, Indiana.
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1 comment
Anonymous
#904142

They offered to make it right, but you refused. Aren't you aware that accidents do happen, and that something like that isn't apt to happen again. I'm sure they would have caught the piece of plastic IF it was actually as large as you are implying.

Review
#560585 Review #560585 is a subjective opinion of poster.
Reason of review
Damaged or defective

Wendys in Pensacola, Florida - Added condiment

Wendys - Added condiment
Found a tag that seems to be a label for dating food items when they were put in the cooler. As I was eating a Bacon Portabella burger I noticed a tag in the sandwich. It looks to be a tag in labeling the date of food for the cooler. I didn't notice it until I was halfway through the sandwich and I can't finish the sandwich because I feel ill about finding a non-food item in a sandwich. I'm wondering how it got there, was it on purpose, where it was before getting into the sandwich and if I'm going to get sick from it.
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1 comment
Anonymous
#968727

I had almost the same thing. My burger had a expectation tag cooked in the burger patty. And I noticed about 1/4 of the way done it had expired 2 years ago.

Review
#560572 Review #560572 is a subjective opinion of poster.
Reason of review
Damaged or defective

Wendys - Managers being let go

When a manager gives two weeks notice they have them work and do there Monday numbers then come in after lunch and let them go they did this to a single mother no child support and didn't start new job for two weeks and lives pay check to pay check no welfare pays daycare and really burned this mother so all single parents ban wendys this could be your family remember this is unfair to all woman or men don't give notice just turn your keys in they treat there managers this way wonder how they due there crew think of giving them your money isn't great to singles
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1 comment
Anonymous
#903852

For heaven's sake, grow up and find another job. They didn't fire you, you gave the two week notice, and after your last day they let you go------what in the world is the difference.

Either way, you don't qualify for unemployment insurance.

Why aren't you getting child support, you should be? You gave two weeks notice and I don't understand exactly what you are complaining about.

Review
#560278 Review #560278 is a subjective opinion of poster.
My family and I made the mistake choosing to have lunch. Store #371. After ordering food waited 20 mins. Finally got fries and waiting on hamburgers .I was talking to shift manager who rudely looked past me and was talking to my husband as I was not there .so after...
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1 comment
KevinRichards
#902656

The reason he talked to your husband and not you is probably because he could not understand what you are saying with your terrible grammar. If you talked the way you did when you posted this review it has to do with your poor grammar.

Learn how to use capital letters properly. This is taught in the third grade. Perhaps you are in the third grade?

If so someone needs to look at your husband for marrying a young child. That is just sick

Review
#558386 Review #558386 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
This is the wendy's up in 6912 Coit Road. Last friday night, I went up to the drive thru and i was "greeted" by a white lady called Dakota and her voice was so *** annoying that I literally drove off from the speaker so i can avoid that evil *** even though i've never...
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3 comments
Anonymous
#911447

Can i tell u just one thing? LOOK INTO THE MIRROR AT HOW RACIST YOU REALLY ARE.

Also, why would u assume a person skin's color if you haven't even seen them in person?

Geez. go to a mental hospital..

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Review
#558371 Review #558371 is a subjective opinion of poster.
Preferred solution
Bankruptancy

Wendys in Fremont, Nebraska - To Go Order Not Complete, Missing Food

2.0
Details
I went through the drive thru at Wendy's in Fremont NE. I ordered a Baconator Meal and a small chili. I live 20 miles away. When I was almost home my son asked if they gave me another sack because there was no chili in the sack, I said no, I pulled over and called right away, they said they were closing and would send me a coupon and I could drive back and get it the next day. I was hungry now, I didn't really want to wait until the next day to eat. Then my son looked at his food and it was missing the bacon and a meat patty. Tried to call back but no answer. I was there about 25 minutes before closing and there were other cars behind me. If you don't have the food just say so, but don't just leave it out. I could have ordered something else, I wouldn't have stopped if I didn't want something to eat, but I got nothing.
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2 comments
Anonymous
#900640

Why did you discontinue the Pork BBQ? It was the best thing I ever had there! Many people agree with me.

Anonymous
#899645

When a person orders take out whether or not it is in a drive through or inside a restaurant, they should use the brain that the good Lord gave them and check the order before leaving the site. Grow up!

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Review
#557232 Review #557232 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$11
Preferred solution
Full refund