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2.1 Based on 172 reviews
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  • Customers like
    • Food was hot 3
    • Food taisted ok 2
    • Person that served me 2
  • Customers don't like
    • Poor food quality 11
    • Worst service and food 8
    • Totaly incompitence and rudeness 7
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Well, I would like to say that Wendy's has been over all consistent. I have ordered the same thing four times a week for the past five months and they have yet to get it right. I have dumb down my order to three crispy chicken sandwiches no lettuce extra pickles, which the sandwich comes with pickles to start mind you this is why I say extra because I want more than what comes on it. Every time I order this I get two pickles on my sandwich. I am... Read more

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Was at Wendy's tonight Andrew on 45th was very rude and cocky I got,mad at his attitude toward me I am a customer so, I swore he told me he won't serve me and denied me my coupon I have been in Customer service for,years I don't always like what people say too me but won't deny service your management skills and customer service skills,are 0 too me. McDonald's was yummy.. Time for new Manager on 45th who,knows how deal with all types of... Read more

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The new Grilled marinated Chicken sandwich is nasty to much sauce... too mushy it slides off the bread, lettuce only on this and tomato not good. Needs onion and pickles... Chicken was bland ... and the customer service at the Wendys in Landen Ohio off Montgomery road is terrible...If you hate your job find another one you like . I have been to this one a few times and now I know why I do not go much at all... Overall Wendys has nice choices... Read more

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I complaining about Wendy's on broadview Rd Parma, OH 44134.. The worst customer service you'll ever seen and they cheat you on your order. They had me waiting and its not the first time in the drive throw for 15 minutes and they didn't take my order so after 15 min of waiting I left and some other cars behind me also left. And a lot of times I order some sandwiches combo either they short me in the sandwiches or the frise or they don't give me... Read more

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Have went this same Wendy's several times, cause it's the closest one to our house. The experiences we have had is a little crazy from moldy buns to the restaurant being nasty. Said something to one of the employees. Their response was I'm sorry I haven't had a chance to get out there all day. Then, they have kids cleaning their tables off. Read more

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This lady at Wendy's was still in the second line at the speaker and we had already ordered and were next to pull in line behind a red camaro. The lady pulled up so close and cut us off and she got behind the red camaro. I told her nicely (through the window) that she might get the wrong order because we were actually next. She went crazy on us. I thought I would have to call the police. When the car ahead of her moved up she would not move... Read more

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  • From mobile
  • Sep 09
  • #915855

Had to wait. Then I get hot fries and cold burger and chicken nuggetts. Dinning room dirty. Both soda machines out of coke cola. And then to top it off only vanilla frostys.

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I WENT TO WENDY ON BANNISTER IN KANSAS CITY MO OR TWO DIFFERENT OCCASION AND THE WAIT TIME WAS LONG THE TIME WAS AUG 20, 2014 ME AND MY THREE WENT AND IT TOOK 15 MIN FOR SOMEBODY TAKE MY ORDER AND 15 MINS TO GOT MY FOOD. AND THE SAME OCCURED ON 08-27-16, THIS WAS NOT GOOD CUSTMOER SERVICE MY CHILDREN LOVE THE CHICKEN NUGGTES FROM WENDY, BUT THE PEOPLE THAT ARE WORK IN THERE ARE NOT FRIENDLY AT ALL. THEY DID EVEN SPEAK AND TOOK THEY TIME WHEN... Read more

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The Baconator you show in your tv add, stuffed with bacon is a misrepresentation of the tiny little burger with two slices of poorly cooked bacon. Your deception is unacceptable, your just another lier in the greedy corporate world. I hate liers, especially a corporation that plays a bait(your commercial) and switch(your actual disgusting product) game to line your filthy pockets. I will never step foot in you business again and will tell... Read more

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Having flown into Vancouver international airport and having found my onward flight had been delayed by some 3 hours I decided to grab something to eat. Unfortunately I made the mistake of deciding upon a Wendy's "Baconator" Now many of you will know, the actual product served is as far removed from their stunning marketing photo as can be. If that wasn't disappointing enough, and I will not go into what I thought of the staff, the product... Read more

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